9/10 Wonderful! (1,539 reviews)
Overall a great place to stay. I stay here at least once per year. A bit irritated by the check in. Not the friendliest person and said that my card was declined. Turns out it was because she attempted to tap it instead of inserting into the machine. I had to use another card and called Visa to find out why. I am Canadian and was staying in U.S.. the checkout service was much better, different person who helped me change to the preferred card. Also, they were ill prepared for the number of people arriving after the football game ended. It’s not their first rodeo. I blame that on the business scheduling. The people working tried as best they could and were very very nice and helpful. Perfect place if seeing Bengals game. Literally a couple blocks away
Reviewed on Oct 6, 2025