3/5 Okay
Caitlyn
Traveled with family
16 Dec 2019
Disliked: Staff & service, room comfort
Don't waist your time
When we arrived to check in we were rushed. The guy managing the place told us he had left the key to our room in the door. When we made it to our room it looked nothing like the pictures, more like a cheap cabin on a lake. It was also freezing in the room. It was like 30 degrees Fahrenheit and no heat had been turned on. WiFi is also not included. WiFi was listed on my reservation but apparently that just meant it was available for purchase. When we woke the next morning for breakfast (which we knew we would have to pay for) we were told you had to reserve it ahead of time, no breakfast was available. On the day of our departure we had everything packed and ready to go as soon as the office opened. At 7:58 we arrived to check out and the manager was leaving. We told him we needed to check out. He said he was taking his daughter to school and that we would have to return when the office opened. We asked when that was to which he replied 8:00, at this point it was 8:00. We let him know we had already packed our car and we're on our way home and that we would not be waiting because it was 8:00. He told us if we had cash to pay the city tax he would let us go. Luckily we did but not exact and of course he didn't have change. We were just ready to leave at this point. Needless to say we will never stay here again and would never suggest this place to anyone.
Stayed 2 nights in Dec 2019
