Hotel Pueblo Amigo Plaza & Casino

Photo gallery for Hotel Pueblo Amigo Plaza & Casino

Featured Image
Terrace/Patio
Terrace/Patio
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes

Overview of Hotel Pueblo Amigo Plaza & Casino

VIP Access

Hotel Pueblo Amigo Plaza & Casino

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Via Oriente 9211, Zona Rio, Tijuana, BC, 22010

Explore the area

  • Popular LocationCentro Cultural Tijuana16 min walk
  • Popular LocationSan Ysidro Border Crossing4 min drive
  • Popular LocationHidalgo Market6 min drive
  • AirportTijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)14 min drive

Choose dates to view prices

About this area

Tijuana

Located in Tijuana, Hotel Pueblo Amigo Plaza & Casino is connected to a shopping center. Tijuana Wax Museum and Centro Cultural Tijuana are cultural highlights, and travelers looking to shop may want to visit Hidalgo Market and Pasaje Gomez. Tijuana Brewery and High Performance Center in Tijuana are also worth visiting.

What's nearby

  • Tijuana City Hall - 11 min walk
  • Centro Cultural Tijuana - 16 min walk
  • Tijuana Cultural Center (CECUT) - 19 min walk
  • San Ysidro Border Crossing - 4 min drive
  • Hidalgo Market - 6 min drive

Getting around

  • San Ysidro Transit Center Station - 5 min drive
  • San Diego Santa Fe Depot - 18 min drive
  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 14 min drive

Restaurants

  • El Patio — 1 min walk
  • Cuatro Etnias — 18 min walk
  • Sótano Suizo — 19 min walk
  • Caesar's — 3 min drive
  • Praga — 3 min drive

About this property

Hotel Pueblo Amigo Plaza & Casino

3.5-star hotel connected to a shopping center in Zona Rio
This hotel features a casino, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and free airport drop-off are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and spa services. All 108 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include down comforters, free local calls, and free bottled water.
Hotel Pueblo Amigo Plaza & Casino offers 108 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle at scheduled times
  • Free area shuttle up to 10 km

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–noon on weekdays and 8:00 AM–1:00 PM on weekends: MXN 365 for adults and MXN 180 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms - 5

Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 11 casino gaming tables
  • 774 casino slot machines
  • Casino (9580 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 365 for adults and MXN 180 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pueblo Amigo Plaza Casino Tijuana
Hotel Pueblo Amigo Plaza Casino
Pueblo Amigo Plaza Casino Tijuana
Pueblo Amigo Plaza Casino
Hotel Pueblo Amigo Plaza Tijuana
Hotel Pueblo Amigo Plaza And Casino
Pueblo Amigo Hotel
Pueblo Amigo Tijuana
Pueblo Amigo Plaza Tijuana
Hotel Pueblo Amigo Plaza & Casino Hotel
Hotel Pueblo Amigo Plaza & Casino Tijuana
Hotel Pueblo Amigo Plaza & Casino Hotel Tijuana

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 753 out of 1135 reviews
5 - Excellent 66%
Rating 4 - Good. 237 out of 1135 reviews
4 - Good 21%
Rating 3 - Okay. 63 out of 1135 reviews
3 - Okay 6%
Rating 2 - Poor. 39 out of 1135 reviews
2 - Poor 3%
Rating 1 - Terrible. 43 out of 1135 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of staff
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel safe
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always a pleasure to stay here. The manager Robert and his staff are one of a kind service providers. Thank you 🙏
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio , muy amables sus trabajadores muy limpio y rapidez al hacer el check In ,lo recomiendo
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was we waited over 1 hour for our food at the restaurant. When there were only 2 other tables occupied. The food was very good though.
Stayed 1 night in Oct 2021