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Expedia Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 2 Queen Beds
Room with view
484 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Master Suite with Jacuzzi
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Master Suite
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 Queen Bed
Room with view
377 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
3.5-star family-friendly hotel near Plaza Rio Commercial Center

Popular property highlights

Free valet parking
Free WiFi
Restaurant
Outdoor pool
Business center

Location

This family-friendly Tijuana hotel is within 1 mi (2 km) of Plaza Rio Commercial Center and Centro Cultural Tijuana. Club Campestre Golf Course and Estadio Caliente are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.

Room Amenities

All 201 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Free bottled water, in-room massages, and hair dryers are among the other amenities that guests will find.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from 15 May 2019 to 17 June 2019 (completion date subject to change). The following areas are affected:

  • Lobby
  • Parking area

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Hotel Palacio Azteca features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This family-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary valet parking is available on site.

Hotel Palacio Azteca is a smoke-free property.

  • Bar/lounge
  • Elevator/lift
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • Business center
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Free WiFi
  • Dry cleaning/laundry service
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 201
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Hotel Palacio Azteca offers 201 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Phone
  • Free bottled water
  • Desk
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • In-room massage available
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Cable TV service
  • Flat-panel TV

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Ixchel Restaurant - Onsite buffet restaurant.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the reservation must match the name on the guest's photo identification provided at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Noise-free rooms not guaranteed

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Azteca Hotel
  • Hotel Azteca
  • Hotel Palacio Azteca
  • Hotel Palacio Azteca Tijuana
  • Palacio Azteca
  • Palacio Azteca Tijuana

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 9 AM to 10 PM.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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