Best Western Plus Metepec & Suites

3.5 star property
Hotel in Toluca with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Metepec & Suites

Front of property - evening/night
Lobby
Fitness facility
Restaurant
Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
In the heart of Metepec, Best Western Plus Metepec & Suites offers a convenient retreat with continental breakfast and a 24-hour gym. Connect to free in-room WiFi, explore the shopping mall on site, or take care of business at the business center - amenities that have left guests feeling satisfied.

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Parking included
  • Gym
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290

What's nearby

  • San Carlos Golf Club - 17 min walk - 0.9 miles
  • Town Square Metepec - 2 min drive - 1.2 miles
  • Galerias Toluca - 3 min drive - 1.9 miles
  • Galerias Metepec Shopping Center - 5 min drive - 2.6 miles
  • Plaza Sendero Toluca - 7 min drive - 4.2 miles

Getting around

  • Toluca Centro Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 21 min drive

Restaurants

  • ‪El Paisa Tacos de Cabeza - ‬10 min walk
  • ‪los antojos de fatima - ‬10 min walk
  • ‪¡Anda Tu! - ‬16 min walk
  • ‪Las Kekas - ‬6 min walk
  • ‪Little Caesar's - ‬12 min walk

About this property

Best Western Plus Metepec & Suites

Hotel located in Metepec
At Best Western Plus Metepec & Suites, you can look forward to free continental breakfast, a shopping mall on site, and laundry facilities. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • An area shuttle, express check-out, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and a porter/bellhop
Room features
All guestrooms are individually furnished, and have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best Western Plus Metepec Hotel
Best Western Plus Metepec
Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel
Best Western Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel Toluca

Frequently asked questions

Is Best Western Plus Metepec & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Plus Metepec & Suites?

As of Sep 17, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Metepec & Suites on Sep 19, 2025 start from $47.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Metepec & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus Metepec & Suites?

Check-in start time: 3 PM; Check-in end time: 3:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Metepec & Suites?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Metepec & Suites located?

Located in Metepec, this hotel is 1.1 mi (1.8 km) from Town Square Metepec and within 3 mi (5 km) of Galerias Toluca and Tree of Life Artisanal Exhibition and Sale Center. Plaza Juarez and La Tlanchana are also within 3 mi (5 km).

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Best Western Plus Metepec & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 148 out of 540 reviews
Rating 8 - Good. 145 out of 540 reviews
Rating 6 - Okay. 97 out of 540 reviews
Rating 4 - Poor. 73 out of 540 reviews
Rating 2 - Terrible. 77 out of 540 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Was really happy with the quality of the room and hotel for the price. Staff was always present and dinning staff were always fast to come see you with fresh fruit and coffee when you sit down . Noise does travel easy through the hallways so if guests are loud returning to their rooms you hear it. Would like to see face cloths in the rooms and better shower heads that don’t spray in different directions. Maybe 2-3 English Channel options
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Good
Stayed 3 nights in Jun 2024

6/10 Okay

thalia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024

8/10 Good

Perla

Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities

Accessible hotel but noisy location

Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024

2/10 Terrible

Fabiola

Mi experiencia en el hotel fue bastante mala. Aunque el staff fue muy amable, la propiedad fue simplemente terrible. El wifi no funcionaba y no tuvimos agua caliente (lo mínimo que esperaría de un hotel!). Ni siquiera nos pudimos bañar! El hotel tiene unas luces al exterior (roja y azules que parpadean y que parecen de patrulla de policía) y las luces parpadeantes se filtran al cuarto y nos fue imposible dormir! Pedimos que las apagaran y nos dijeron que no era posible. Además, la cama fue sumamente incómoda y rechinaba con el más mínimo movimiento.
Stayed 1 night in Dec 2024

2/10 Terrible

Arturo

Disliked: Amenities
Aléjate de este lugar, están coludidos con extorsionadores: yo resido en el extranjero al hacer mi check in mostré mi licencia de manejo de dónde resido y mi teléfono del mismo país, al ir al cuarto no había agua en el sanitario por lo cual le hice saber a recepción a una tal monse( así le dijo una compañera) le dije que me arreglara el agua o me cambiara de habitación en esta habitación podía ver la calle entonces inmediatamente me dijo los cambio de habitación en una actitud sospechosa. Nos cambió a una habitación que da a otras habitaciones. Estábamos muy cansados por lo cual nos dormimos, al rededor de las 11:00 pm me llamaron insistentemente por whats up pero la verdad estaba casi dormido y por error contesté, era una voz de mujer que hablaba de recepción y empezó a decir que estaba la policía en el hotel que hubo un rapto de una niña en otro estado y que el automóvil del crimen estaba estacionado en las instalaciones del hotel, yo creí esa versión por qué NADIE SABÍA QUE YO ESTARÍA HOSPEDADO EN ESO HOTEL NI SIQUIERA MI FAMILA( GRAVE ERROR) al instante me pasa a un hombre supuesto comandante de la policía me pide que cambie a video llamada al hacerlo mi sangre se congeló al ver las siglas de un grupo me contó de casi la misma versión solo que los secuestradores eran de un grupo antagónico por lo cual iban a revisar el hotel habitación por habitación, es muy larga la historia mi pesadilla y la de mi familia duró casi 9 horas solo ALÉJENSE DE ESTE LUGAR.
Stayed 2 nights in Jul 2024

8/10 Good

Hiram

Disliked: Property conditions & facilities
Está x el lugar
Stayed 2 nights in Aug 2025

4/10 Poor

Nora

Liked: Staff & service
La. Limpieza no es buena, no te ds
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy tranquilo y excelente trato
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar confortable, comodidad y amplio espacio de habitación. Ubicación a diferentes establecimientos y distancias de traslado al centro accesibles.
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

CLAUDIA

Stayed 1 night in Aug 2025

4/10 Poor

Rosycarmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La televisión no funciona, falta de agua caliente en regadera, camas duras, almohada con bolas
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, esperaba más por ser cadena de hoteles
Stayed 1 night in Jul 2025

2/10 Terrible

Monica

Liked: Staff & service
Disliked: Cleanliness
Pésimo, por qué llegar cansados a dormir, lo último que quieres es encontrar sábanas sucia con pelo y manchadas. Asco
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

No me gustó que es frío, con mucho ruido y con baños inadecuados.
Stayed 1 night in Aug 2025

4/10 Poor

ALDO

Disliked: Cleanliness, property conditions & facilities
Habitación con muy poca limpieza, sin toallas y sin jabón. Al solicitar toallas me trajeron toallas deshilachadas y extremadamente percudidas sin doblar y sin planchar. Limpieza dudosa
Stayed 1 night in Jul 2025

6/10 Okay

Hiram

Liked: Staff & service, amenities
Disliked: Cleanliness
Salen malos olores del área de los baños
Stayed 1 night in Jul 2025

4/10 Poor

Daniela

Stayed 1 night in Jul 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ESTA EN UN LUGAR DE ACCESO MUY RAPIDO!!!
Stayed 1 night in Jul 2025

8/10 Good

Bibiana

Liked: Cleanliness, amenities
Se escucha todo lo que pasa en otras habitaciones
Stayed 1 night in Jul 2025