COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Crowne Plaza Toulouse

Photo gallery

Featured Image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Toulouse

Crowne Plaza Toulouse

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationPlace du Capitole1 min walk
  • Popular LocationCapitole de Toulouse2 min walk
  • Popular LocationPont Neuf8 min walk
  • AirportToulouse (TLS-Blagnac)22 min drive

Choose dates to view prices

About this area

Toulouse

Located in Toulouse, Crowne Plaza Toulouse is in the city center and near a metro station. Airbus and Museum of the Augustins are cultural highlights, and some of the area's attractions include Cite de l'Espace and Jardin des Plantes. Looking to enjoy an event or a game while in town? See what's happening at Palais des Sports or Stadium Municipal de Toulouse. Spend some time exploring the area's activities, including golfing and golf lessons. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Place du Capitole - 1 min walk
  • Capitole de Toulouse - 2 min walk
  • Church of Notre Dame du Taur - 3 min walk
  • Church of the Jacobins - 5 min walk
  • Pont Neuf - 8 min walk

Getting around

  • Capitole Station - 3 min walk
  • Toulouse Matabiau Station - 17 min walk
  • Blagnac Airport (TLS) - 22 min drive

Restaurants

  • Le 7 du Plaza — 1 min walk
  • Capitole de Toulouse — 5 min drive
  • Bellini — 7 min drive
  • La Fabric — 7 min drive
  • Le Florida — 7 min drive

About this property

Crowne Plaza Toulouse

Luxury Toulouse hotel in Toulouse City-Centre, walk to Capitole de Toulouse
Along with 2 restaurants, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite. All 162 rooms offer WiFi, 24-hour room service, and LCD TVs with satellite channels. Guests will also find minibars, premium bedding, and coffee makers.
Crowne Plaza Toulouse offers 162 accommodations with minibars and safes. Beds feature premium bedding. 80-cm LCD televisions come with premium satellite channels. Bathrooms include bathtubs, bathrobes, bidets, and complimentary toiletries.

This Toulouse hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 27.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 25 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Health club

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • 80-cm LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 18 years old or younger stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Self parking fee: EUR 27.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse Toulouse
Crowne Plaza Toulouse an IHG Hotel
Crowne Plaza Toulouse Hotel Toulouse

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 455 out of 928 reviews
5 - Excellent 49%
Rating 4 - Good. 349 out of 928 reviews
4 - Good 38%
Rating 3 - Okay. 84 out of 928 reviews
3 - Okay 9%
Rating 2 - Poor. 29 out of 928 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 928 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect and the staff are very nice!
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic location, very friendly and supportive staff.
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, located steps away from the Place de Capitole (in practice the city council). Rooms are big, clean, and very well preserved. The hotel is not cheap, but it is worth it. The area is great, with eateries and close to all you want to see in Toulouse. It is a bit hard to get there, because most of the old town of Toulouse is now a pedestrian area, and the signalling is a bit messy. One thing they did not figure out is what to do with breakfast in the times of Covid-19. The breakfast trays in place of the old buffets do not work for me. Better to have breakfast outside, especially since this is France after all, and there is plenty of cafes.
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020