Mama Shelter Toulouse

Photo gallery for Mama Shelter Toulouse

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In-room safe, desk, cribs/infant beds, free WiFi
In-room safe, desk, cribs/infant beds, free WiFi
In-room safe, desk, cribs/infant beds, free WiFi
In-room safe, desk, cribs/infant beds, free WiFi

Overview of Mama Shelter Toulouse

Mama Shelter Toulouse

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000

Explore the area

  • Popular LocationPlace du Capitole9 min walk
  • Popular LocationBasilica of Saint-Sernin11 min walk
  • Popular LocationPont Neuf16 min walk
  • AirportToulouse (TLS-Blagnac)19 min drive

Choose dates to view prices

About this area

Toulouse

Located in Toulouse, Mama Shelter Toulouse is in the city center. Basilica of Saint-Sernin and Saint Etienne Cathedrale are notable landmarks, and the area's natural beauty can be seen at Museum of Toulouse and Jardin des Plantes. Jardin Royal and Grand Rond are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Place Wilson - 3 min walk
  • Saint George Place - 7 min walk
  • Place du Capitole - 9 min walk
  • Basilica of Saint-Sernin - 11 min walk
  • Pont Neuf - 16 min walk

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 12 min walk
  • Blagnac Airport (TLS) - 19 min drive

About this property

Mama Shelter Toulouse

Toulouse hotel in Toulouse City-Centre, walk to Capitole de Toulouse
This smoke-free hotel features a restaurant, 2 bars/lounges, and a rooftop terrace. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Mama Shelter Toulouse offers 120 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages spoken

English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 19 for adults and EUR 10 for children
  • 1 restaurant
  • 2 bars/lounges

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Meeting rooms - 4

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in hallways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 43-inch TV
  • Cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 26 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 for adults and EUR 10 for children (approximately)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 157 out of 238 reviews
5 - Excellent 66%
Rating 4 - Good. 56 out of 238 reviews
4 - Good 24%
Rating 3 - Okay. 18 out of 238 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 238 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 238 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Whimsical decor. Fun vibe. Young demographic. Quirky. Would be nicer if room had a coffee maker, kleenex tissues, shampoo, backup roll of toilet paper.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top for Toulouse
Wonderful. Amazing service from all the staff from check-in to check-out. Great design, fantastic bed & bathroom, great breakfast. We loved the restaurant and bar and the great DJ. Will definitely stay again, as Toulouse is beautiful and well worth a visit.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The team were attentive and accommodating and did their best to meet all the needs I had for my stay. They made my day in Toulouse excellent.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mama Toulouse.
My wife and I had a wonderful stay at Mama Shelter Toulouse. The staff was very friendly and welcoming. The location is great and the atmosphere has a great vibe. Will definitely look to stay at another Mama Shelter on our next trip.
Stayed 2 nights in Sep 2021