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"This is an extraordinary place to stay in the vibrant city of Liverpool. It stands out as the finest hotel I have ever experienced. The staff is incredibly attentive, always ready to cater to your needs with a warm smile. The rooms are immaculate, boasting stylish decor and every comfort imaginable, creating a serene atmosphere for relaxation. To top it off, the spa is simply sublime, offering a perfect retreat to unwind and rejuvenate. Every moment spent here feels like a delightful escape! Nothing is too much for the staff, they are so helpful and accomodating and always with a warm smile. The rooms are immaculate, boasting stylish decor and every comfort imaginable, creating a serene atmosphere for relaxation. To top it off, the spa is simply sublime, offering a perfect retreat to unwind and rejuvenate. Every moment spent here feels like a delightful escape!"

"Did not let you check-in until dead on 3pm. This resulted in a huge queue at reception and self service kiosks did not work. Actually felt really sorry for the reception staff who were under a lot of pressure."

"We really enjoyed our stay at this hotel. Due to Storm Floris and all cancelled transport to Scotland, we could not proceed to our intended destination, Glasgow, on Monday. The bed and pillows were really comfortable and the room was really clean, renovated and looked great. The staff at check-in and at breakfast were pretty friendly and efficient as well. "

"No food yet still got to have breakfast, bed comfort and bedding lovely."

"Lovely room. Great spa and perfect location! "

"Lovely and clean nice pool and food is fab "

"Staff at check in were brilliant. Wish I'd got their names. Breakfast great. Right next to Piccadilly station and 5 mins walk into town"

"Staff members are friendly and helpful. Stayed just a night but was able to sleep in a double bed and room was clean. I liked they sent me the instructions how I could get there from the station. Thank you!"

"Absolutely love staying at the Alan. Great staff, nice time, lovely breakfast as well ☺️ "