"We booked this property for the location, despite it being somewhat between an average hotel and a hostel. Normally that would have been good for us, but circumstances definitely affected our stay. Not just that circumstances existed, but the property provided zero advance notice regarding them (despite sending us at least two messages prior to our arrival, these issues were not mentioned). The first was construction on the train line that affected our ability to get to Obertaun, but more importantly, the lack of train service resulted in the cancellation of the ferry service to get over to Halstatt (the ferry station was close to the hotel). Secondly, there was a half marathon running around the lake the morning of our checkout so all transportation to and from Halstatt and leaving the area was unavailable from mid-morning to mid-afternoon. Had we been advised of this in advance, we probably would have revised our travel to Halstatt to another day. Finally, F&B were limited & expensive — a VERY small coffee was 5 euros. The restaurant next door had much more reasonable prices and very good food, but they did not open until 10:30 Sunday morning.
In summary, some basic communication would likely have made this a 5 rating stay, but instead it was disappointing. That being said, we are glad we came to Obertaun and Halstatt — the area is beautiful."
