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Shangri-La Rasa Ria, Kota Kinabalu

5.0 star property
Travelers can balance relaxation with adventure at this coastal resort, where spa treatments and an 18-hole golf course offer different ways to enjoy vacation time

Choose dates to view prices

Shangri-La Rasa Ria in Kota Kinabalu offers a private beach with free cabanas, a spa, and an 18-hole golf course. Enjoy Japanese cuisine and beachfront dining. Free in-room WiFi and attentive staff enhance your stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Spa
  • Free airport shuttle

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Garden Deluxe Seaview (King)

Garden Deluxe Seaview (King) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Seaview (King)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Day bed
Blackout drapes/curtains
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Seaview (Twin)

Garden Deluxe Seaview (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Seaview (Twin)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Day bed
Blackout drapes/curtains
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe (King)

Garden Deluxe (King) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe (King)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Day bed
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe (Twin)

Garden Deluxe (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe (Twin)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Day bed
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe Family Room

Garden Deluxe Family Room | In-room safe, desk, laptop workspace, blackout drapes

Garden Deluxe Family Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Day bed
Blackout drapes/curtains
  • 388 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Junior Garden View Suite (King)

In-room safe, desk, laptop workspace, blackout drapes

Ocean Junior Garden View Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Garden View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Executive Suite (King)

In-room safe, desk, laptop workspace, blackout drapes

Garden Executive Suite (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
  • 783 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (King)

In-room safe, desk, laptop workspace, blackout drapes

Garden Superior Rainforest (King)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Day bed
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Superior Rainforest (Twin)

Garden Superior Rainforest (Twin) | In-room safe, desk, laptop workspace, blackout drapes

Garden Superior Rainforest (Twin)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
Day bed
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (Family Room)

Junior Suite (Family Room) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (Family Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Pillow menu
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Ocean Wing)

Table tennis

Executive Suite, 1 King Bed (Ocean Wing)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
  • 1937 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Wing Speciality)

Suite (Garden Wing Speciality) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Garden Wing Speciality)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
  • 1163 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Wing Executive Suite

Table tennis

Ocean Wing Executive Suite

Highlights

Air conditioning
Connecting rooms available
Pillow menu
Ceiling fan
Blackout drapes/curtains
Bidet
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Pantai Dalit, Kota Kinabalu, Tuaran, Sabah, 89208

What's nearby

  • Dalit Bay Golf & Country Club - 5 min walk - 0.3 miles
  • Dalit Beach - 8 min walk - 0.5 miles
  • 1Borneo Hypermall - 27 min drive - 13.8 miles
  • Suria Sabah Shopping Mall - 38 min drive - 20.9 miles
  • Imago Shopping Mall - 41 min drive - 22.5 miles

Getting around

  • Tanjung Aru Station - 36 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 53 min drive

Restaurants

  • ‪Fat Famous - ‬5 min drive
  • ‪D'safinah Cafe - ‬8 min drive
  • ‪Gerai Lokan Panggang & Kelapa Bakar - ‬12 min drive
  • ‪Penghujung Rindu Sinalau Bakas - ‬12 min drive
  • ‪Our Land Eco Farm - ‬10 min drive

About this property

Shangri-La Rasa Ria, Kota Kinabalu

Resort near Dalit Beach
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a golf course at Shangri-La Rasa Ria, Kota Kinabalu. This resort is a great place to bask in the sun with a private beach, beachfront dining, and free beach cabanas. Treat yourself to a body wrap, a body treatment, or aromatherapy at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Japanese cuisine. Yoga classes are offered at the health club; other things to do include beach volleyball, horseback riding, and rock climbing. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a beach bar and a poolside bar.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, free bicycle rentals, and an outdoor tennis court
  • Babysitting (surcharge), wedding services, and karaoke
  • Guest reviews give top marks for the helpful staff
Room features
All 494 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and hair dryers
  • Wardrobes/closets, electric kettles, and ceiling fans

All inclusive details

All-inclusive room rates at Shangri-La Rasa Ria, Kota Kinabalu are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Premium alcoholic beverages included

Land activities

Bicycling
Climbing wall

Similar properties

2 bars/lounges, lobby lounge
Shangri-La Tanjung Aru, Kota Kinabalu
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 1,000 reviews
$191 nightly
The price is $207
Jan 14 - Jan 15, 2026
Total with taxes and fees
Shangri-La Tanjung Aru, Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:00 PM at scheduled times
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Coffee Terrace
  • Kozan Teppanyaki
  • Oceano Modern Grill
  • Tepi Laut
  • The Eighth

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sailing
  • Surfing/bodyboarding
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 237.6 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 237.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay, Apple Pay, Boost, DuitNow, MaybankPay, Samsung Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Shangri-La's Rasa Ria
Shangri-La's Rasa Ria Resort
Shangri-La's Rasa Ria Resort Tuaran
Shangri-La's Rasa Ria Tuaran
Shangri La's Rasa Ria Resort Spa
Shangri-La Rasa Ria, Kota Kinabalu Resort
Shangri-La Rasa Ria, Kota Kinabalu Tuaran
Shangri-La Rasa Ria, Kota Kinabalu Resort Tuaran

Frequently asked questions

Does Shangri-La Rasa Ria, Kota Kinabalu have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Rasa Ria, Kota Kinabalu?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Ria, Kota Kinabalu on Jan 14, 2026 start from $143.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Rasa Ria, Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Rasa Ria, Kota Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Shangri-La Rasa Ria, Kota Kinabalu?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Rasa Ria, Kota Kinabalu provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:00 AM–8:00 PM at scheduled times.

Are there all-inclusive benefits at Shangri-La Rasa Ria, Kota Kinabalu?

Some rate plans available at this resort are all-inclusive.

Where is Shangri-La Rasa Ria, Kota Kinabalu located?

This Tuaran resort is on the beach, 0.2 mi (0.4 km) from Dalit Beach, and within 12 mi (20 km) of Upside Down House and Tamparuli Suspension Bridge.

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Reviews

Shangri-La Rasa Ria, Kota Kinabalu Reviews

9.2

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 698 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

10/10 Excellent

Noor Faezah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for watching the sunset by the beach
Stayed 3 nights in Sep 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this property , besides r lush well kept landscaped gardens , the beautiful beach to view the sunset , is really the Malaysian hospitality . The staff genuinely try their best to help and make your stay as good as they can it . Special mention to Jerony Harvey & Azrul who gave great service !! Thank you .
Stayed 3 nights in Nov 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Our kids had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Steffen

Liked: Cleanliness, amenities, property conditions & facilities
All Staff very friendly and well Trainer.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel. Staffs were friendly and room was nice and spacious. One thing though, even after I showed them and email about the 10 MYR per night tourism tax will be paid by Expedia at Check in, they still asked me again to pay at check out. It didn't happend at my other hotel, Le Meridien at all. Other than that, it was great stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Peter

Disliked: Staff & service, amenities, property conditions & facilities
Second room we booked was not ready due a” leak” - this was at 6pm. After we returned from dinner (which, to be fair was excellent) the leak had returned and flooded the entry to the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family vacation

Best family vacation ever due to the great room, friendly staff, various dining options, numerous activities.
Stayed 4 nights in Dec 2024

10/10 Excellent

Iwasaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice local peples and good location
Stayed 6 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with 5 star service. Staff is so accommdating and helpful and you always feel like a valued guest!
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and the staff were fantastic.
Stayed 7 nights in Sep 2024

8/10 Good

Sahara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

We were there for hubby's 50th birthday. We had the Ocean View Suite and it had a great view. The room was somewhat dusty which is not gr8 for my asthmatic husband, but the Housekeeping Manager, Wong Syen, took care of that. He also coordinated with his colleagues at the teppanyaki restaurant to throw for my husband a surprise celebration. Its really wonderful how service-oriented the staff is
Stayed 4 nights in Jun 2025

10/10 Excellent

Pui Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The only recommendation would be for the Japanese restaurant to use less garlic when making the fried rice. The breakfast buffet and dinner buffet offered a large variety of choices-fresh and delicious. We recommend a stay in an ocean view suite for couples who plan to visit. It offered an outdoor soak tub to allow one to watch the sun set into the sea. Little things made the differences at the Shangri-La Rasa Ria: • cold face towel when sitting by the pool • family friendly pools and activities for those travelling with little munchkins • accessibility friendly • located right on the sandy beach • multiple pillow options - AMAZING! • laundry service at an amazing price • a thank-you note from the room attendants sealed the deal on the day of check-out Service was excellent from the moment we arrived to the sad moment when we had to leave. Looking forward to another stay soon!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the nature reserve was excellent, with the staff and service all top notch. A great experience for out of the city, and a very well managed resort.
Stayed 9 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but could be better polished

Overall a lovely hotel - the activities are nicely thought out for both families and couples. The downside is we visited during peak holiday season - the check-in experience was unorganised & messy (though the iced peach tea & cold towel were cooling). Other than that, most of the time staff were friendly and very accommodating. The facilities are fun & lovely, even the lifeguards are on guard, the eco-tourism aspect is well-planned. But the restaurant menus were all really pricey (a Malaysian resident package would be an option)
Stayed 3 nights in May 2025

4/10 Poor

Lynn Ann

Disliked: Property conditions & facilities
This resort is feeling very tired. Service was generally good, occasionally inconsistent. Room was spacious & quiet, but not in the best condition, although the bathroom was very clean (poor lighting, but clean). Cleaning occurred very late in the day for our room & turn down service was inconsistent. Amenities in the room were good. Flip flops & slippers were nice. Had planned to use spa services, but the prices for services were outrageous. At booking not advised we would be have access to both pools (the family pool was the only one open for our use) the more quiet ocean wing pool was only for club members???) pools was busy with lots of children. It would have been nice to have access to the more quiet adult ocean wing pool. Beach was wide and usually empty. Please be conscious of the sand fleas, they are really bad, make sure your insect spray is effective. The trash on beach to the left of the resort is bad…really bad. You cannot take a walk on the paths in the reserve without an escort and you can’t plan to take a shortened walk that is not part of an organized longer group walk. Buffet meals part of the all-inclusive, while extensive in choice, were not particularly tasty. Seafood buffet was particularly disappointing as far as quality and weirdly there was almost no choices for someone who doesn’t eat seafood. Best meal was an afternnoon tea served at the lobby lounge. Over all this resort felt geared to families/large groups. Not 5/4 star, very mediocre
Ocean View room Garden Wing
Stained sheets
Room carpet was not clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for traveling with children, great service and friendly staff.
Stayed 5 nights in Dec 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of luxury in Sabah.

This was a lovely hotel. The breakfast was fantastic with so many choices. Restaurants seemed very expensive but we were not on a package. Staff were wonderful, great pools and gardens.
Stayed 3 nights in Nov 2024

10/10 Excellent

rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect: the staff were all so friendly and helpful, the grounds of the hotel are beautifully maintained and extremely spacious and the large selection of food and different types of restaurants was very impressive. The private beach is west facing so you get to experience amazing sunsets and the hotel kindly upgraded up to a lovely room with a great view of the beach. This hotel will always be very special to us as we got engaged on this trip and couldn’t have asked for a better setting or a more memorable trip!
Stayed 2 nights in Mar 2025

10/10 Excellent

Phissamay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They were friendly and accommodating. The resort was beautiful and very clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

NAGEINDRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable staff.
Stayed 2 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Beautiful beach and swimming pools. Location is a little remote, excellent for getting away from the city, but a bit too far for going into Kota Kinabalu regularly. Service was good. Prices were decent. The resort needs a bit of updating - the showerhead was leaking, and cleaning the bird poo from the beach bar tables and chairs.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chuk Sau

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, facilities are well managed
Stayed 2 nights in Feb 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services. Comfortable stay.
Stayed 1 night in Jun 2024