搜索图卢姆的公寓酒店

“The staff did not clean my room once during my visit after I requested multiple times. Each time I let the staff know to clean my room it wasn’t cleaned when I got back at the end of the day and the last day I was even refused towels.”

“reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice”

“Great space for a 2 week stay. Was clean, spacious and pool was perfect place to relax. Kitchen was fully equipped and a/c was working great. Would definitely recommend.”

“The house is beautiful, cozy, and even nicer than the photos. The bedrooms are spacious and comfortable, and the kitchen is fully equipped. All rooms have AC and ceiling fans, all working perfectly. The condominium is very safe, quiet, and peaceful, with good privacy despite the houses being close together. Waking up to birds singing in the morning was lovely. The concierge, Ludwig, was very attentive and friendly. On the downside, the location is very remote, with an unpaved dirt road. We……

“Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. ”

“My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)”

“Alojamiento bonito y limpio. Falta mucha atencion al cliente. No habia quien nos recibiera a la llegada. No habia a quien pedir amenidades ni preguntar por los servicios.”

“Staying here completely elevated our experience in Tulum. The hosts are incredibly kind and welcoming—you can truly feel the love throughout the property and see it in every detail. I actually turned into a coffee lover after staying here because they serve the best coffee! Their breakfast, which is included with your stay, is made fresh every morning using organic ingredients. Our rooms were always well-stocked and spotless—the housekeeper did an amazing job. I’m very particular about……

“I loved this place, however it would be best if they could offer at least basic coffee in the morning so we don't have to wait until we go out to have coffee. Also, they could add a jacuzzi for the ones that loves relaxing on the jacuzzi like I do even when is very hot”

“Flawlessly clean room and everything. The staff was top notch! All of them. If you need anything they got the answer. Only thing is like all the place is this area of Tulum, the construction can get loud. So for get about random naps. I still give this beautiful place a 10/10!!”