“Was charged an additional USD$300 of tourist tax because I booked the hotel room without breakfast (I need to attend breakfast meetings with business partners at other places), thus the Hotel told me I failed to fulfil the criteria of a "package" required by the Colombian government for tax exemption. The hotel said they only offer room+breakfast but Hotels.com sells the breakfast as an option. The cost of breakfast for all 5 days will be much less than the tax charged. The confirmation letter……
“I arrived at around 1:00 a.m. after notifying the hostel in advance that I would be arriving late.
My bedroom was dirty, with visible strands of long women’s hair in at least five different spots. I have pictures documenting this. I informed the front desk, but I was told that nothing could be done and that I would have to wait until the next cleaning service.
I expected the staff to resolve the situation or offer me a different room. In addition, the person working the front desk on the night……