Udumulla Vacations from $1,043

Very relaxing hotel Staff very helpful and accommodating

The room had a smell of damp, mould upon arrival - likely due to the bathroom being in the room with only glass walls separating bed from toilet. The service also could have been better considering the standard a brand new hotel of this calibre should have. We waited over 20 mins for a simple glass of red wine and coca cola on the roof terrace bar, but when we were not served, we got up and left. I did complain to the manager, who swiftly rectified the issue ans brought us up our drinks to our room, but the overall 'mood' and desire to have them on the terrace bar at night was gone, so not as enjoyable. We were fortunate enough to experience a meal in the Indian restaurant on site. Very delicious food and lovely entertainment. The pool was a nice temperature and the stsff working on the poolside were very good at bringing towels and setting up the lounger for you. The poolside bar does not open until 11/11.30, so grab a coffee/drink from elsewhere if you want one by your lounger in the morning. Note, the mall attached to the hotel was not open yet and most shops were vacant but there is a lovely and massive mall nearby (5 min uber). Overall, quite disappointed considering the price we paid to stay here, i usually enjoy cinnamon hotels but unlikely I will stay at this one again.

Towel needs to be replaced

From the entrance with the beloved, always smiling security uncle Sanath to Jawfer the ready to help out with anything and everything Concierge to Zeenath the best head of reservations we’ve ever met, coordinating with me from day one and throughout made our stay an extra special one. We chose VAUX as a newly married couple to give us the homely feeling and it sure did. The layout was really modern including all the basic essentials. The 2 bedroom apartment had a wonderful Terrace and ample space to accommodate many guests. The rooftop swimming pool was another added beauty at VAUX. Our guests loved the place and we in fact extended our stay as the price we paid was well worth the experience we had. We are looking forward for a next stay at VAUX and special thanks again to Zeenath for always keeping in touch making sure we had everything going well!!! Much Love