Umatac Vacations from $2,217

急な宿泊にも対応してくださり、スタッフの方々はみんな親切でした。立地も最高で、歩いてイパオビーチに行け、隣にABCストア、目の前はPICなのでバスに乗るのも便利でした。設備は古く、最初はお湯が出なかったり窓が閉まらなかったりカビ臭かったりでしたが、その辺は旅につきもの。ベッドはきれいなのでゆっくり休めました。この値段でこれなら感謝でした。

Room was clean. Check in & check out went smoothly

everything about the hotel was great, we initially booked a room for the local rates and escially the new year count down hosted the only issue was the angry asian next door who kept telling us to be quiet on the balcony when we were being excited saying happy new year amongst outselves and not that loud and the next door asian neighbir becomes grunpy and mad, it wouldve been nice to separate the people coming in for new years ( locals ) away from the foreigners who are grumpy and dont want to be near joyful loud neighbiors, i know we werent that loud and to tell us to be quiet on new year when the whole building was roaring cheerfully.

The hotel was clean and organized but the furniture and appliances were a bit dated. Overall my family enjoyed the stay. One thing for sure is the staff were very friendly and easy to work with when asking questions or needing assistance.

The customer service was superb. Front desk, LaCascasta restaurant, pool, housekeeping and snack shop staff were very friendly. However, the hotel room did not meet standard. The carpet has stains, lots of dust on the furniture in the room and also in the restaurant. No kids play area and the first floor walls needs Washing or dusting. Overall I gave a 4/10 for satisfaction.