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On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.8 out of 5 Exceptional
220 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationUmhlanga Main Beach5 min walk
Popular LocationUmhlanga Lighthouse8 min walk
Popular LocationKwaZulu-Natal Sharks Board2 min drive
AirportDurban (DUR-King Shaka Intl.)23 min drive

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  • Family Room (Sea Facing)

    Room amenities

    • 388 sq ft
    • Sea view
    • Sleeps 4
    • 1 Twin Bed
    More detailsFamily Room (Sea Facing)
  • Presidential Suite

    Room amenities

    • 4844 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite
  • Classic Room (Garden Facing)

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsClassic Room (Garden Facing)
  • Classic Room (Sea Facing)

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room (Sea Facing)
  • Luxury Suite (Sea Facing)

    Room amenities

    • 592 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsLuxury Suite (Sea Facing)
  • Garden Villa Loft

    Room amenities

    • 689 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGarden Villa Loft
  • Luxury Room (Sea Facing)

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsLuxury Room (Sea Facing)
  • Superior Garden Villa

    Room amenities

    • 1130 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Garden Villa
  • Deluxe Suite (Sea Facing)

    Room amenities

    • 818 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite (Sea Facing)
  • Sea Facing Cabana

    Room amenities

    • 388 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSea Facing Cabana

About this area

Umhlanga

Located in Umhlanga, The Oyster Box is in the entertainment district and on the beach. The area's natural beauty can be seen at Umhlanga Rocks Beach and Umhlanga Lagoon Nature Reserve, while Durban Funworld and Durban Botanical Gardens are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Moses Mabhida Stadium.
Visit our Umhlanga travel guide
View in a map
Popular Location

What's nearby

  • Umhlanga Main Beach - 5 min walk
  • Umhlanga Lighthouse - 8 min walk
  • KwaZulu-Natal Sharks Board - 2 min drive
  • Umhlanga Lagoon Nature Trail - 2 min drive
  • Gateway Theatre of Shopping - 10 min drive

Getting around

  • AirportKing Shaka Intl. Airport (DUR) - 23 min drive

Restaurants

  • The Ocean Terrace — 1 min walk
  • Palm Court — 1 min walk
  • The Sugar Club — 3 min walk
  • Ile Maurice — 3 min walk
  • Catch — 3 min walk

About this property

The Oyster Box

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Oyster Box's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 86 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Oyster Box offers 86 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Umhlanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a health club and a sauna.

Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision.

The Oyster Box Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The Oyster Box is listed in the 2020 Travel + Leisure 500.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Electric car charging station
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: ZAR 450 for adults and ZAR 450 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Private picnics
  • Sauna
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • Dry cleaning service
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Highchair
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • Spanish
  • Xhosa
  • Zulu

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • Shared refrigerator
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch Smart TV
  • Cable/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between March 26 and July 13.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of ZAR 1000 per pet, per night, plus a deposit of ZAR 1000 per night
2 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 12 children stay free when using existing bedding
Rollaway/extra beds are available for ZAR 450.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: ZAR 1000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 450 for adults and ZAR 450 for children (approximately)
  • Airport shuttle fee: ZAR 510 per vehicle (one-way)
  • Pet deposit: ZAR 1000 per night
  • Pet fee: ZAR 1000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Box Oyster
Oyster Box
Oyster Box Hotel
Oyster Box Hotel Umhlanga
Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel
The Oyster Box Umhlanga
Oyster Box Umhlanga Rocks
The Oyster Box Hotel Umhlanga

Frequently asked questions

Can I cancel my reservation for free at The Oyster Box and receive a full refund?
Yes, The Oyster Box offers free cancellation on select room rates, because flexibility matters! Please refer to The Oyster Box cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Oyster Box?
As of Oct 22, 2020, prices found for a 1-night stay for 2 adults at The Oyster Box on Nov 3, 2020 start from $332, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Oyster Box have a pool?
Yes, this property has 2 outdoor pools.
Is The Oyster Box pet-friendly?
Yes, this hotel allows pets (limit 2 per room). There's a deposit of ZAR 1000 per night and a fee of ZAR 1000 per pet, per night.
How much is parking at The Oyster Box?
Self parking and valet parking are free at this property.
What time is check-in at The Oyster Box?
Check-in is from 2:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at The Oyster Box?
Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Does The Oyster Box provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 510 per vehicle, one-way, applies.
Where is The Oyster Box located?
Located in Umhlanga, this beachfront hotel is in the entertainment district and within 2 mi (3 km) of Umhlanga Rocks Beach, Umhlanga Lagoon Nature Reserve, and Gateway Theatre of Shopping. Umdloti Beach and Durban Beach are also within 9 mi (15 km).
4.8
Exceptional
5 - Excellent
188
4 - Good
23
3 - Okay
4
2 - Poor
4
1 - Terrible
1

4.8/5

Cleanliness

4.9/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is incredible however breakfast service was slow even with lots of staff
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked into the Oyster Box for our anniversary, had a memorable stay
Stayed 1 night in Jan 2020

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