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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, free WiFi

Guest reviews

3.9/5 Good
169 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Kitchen

Map

Explore the area

Popular LocationDurban Country Club2 min drive
Popular LocationMoses Mabhida Stadium3 min drive
Popular LocationDurban Beach6 min drive
AirportDurban (DUR-King Shaka Intl.)21 min drive

Choose dates to view prices

  • Deluxe Double Room

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Double Room
  • Family Room

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsFamily Room
  • Standard Room

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room
  • Suite

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Twin Bed
    More detailsSuite
  • Triple Room

    Room amenities

    • Sleeps 3
    • 1 Twin Bed and 1 Double Bed
    More detailsTriple Room
  • Basic Double Room

    Room amenities

    • Sleeps 1
    • 1 Twin Bed
    More detailsBasic Double Room

About this area

Durban North

Located in Durban North, The Riverside Hotel is in the suburbs and on a river. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Durban Beach and Golden Mile. Traveling with kids? Consider Japanese Gardens and Mitchell Park Zoo. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

Visit our Durban North travel guide
Map
Popular Location

What's nearby

  • Durban Country Club - 2 min drive
  • Moses Mabhida Stadium - 3 min drive
  • Durban Beach - 6 min drive
  • Florida Road - 7 min drive
  • Suncoast Casino and Entertainment World - 9 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive

Restaurants

  • Riverside Cafe — 1 min walk
  • Riverside Poolside Bar — 1 min walk

About this property

The Riverside Hotel

4-star beach hotel with a conference center
At The Riverside Hotel, hit the nearby beach, dine onsite at Riverside Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges. All 169 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and LED TVs with satellite channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
The Riverside Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Durban North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (ZAR 55), Wired Internet (surcharge)

Parking and transportation

Free secured self parking
Roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 145 per person
1 restaurant
2 bars/lounges and 1 poolside bar
Room service available

Things to do

24-hour fitness center
Children's pool
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
In-room child care (surcharge)
Kitchenette
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Conveniences

Elevator
Free newspapers in lobby
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Zulu

Business services

24-hour business center
Computer station
Meeting rooms
Conference center

Outdoors

Garden
Outdoor furniture
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Air conditioning

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Towels

Entertainment

32-inch LED TV
Pay movies
Satellite channels

Food and drink

Coffee/tea maker
Kitchenette
Microwave
Refrigerator

More

Connecting rooms available
Desk
Laptop-compatible safe
Laptop-friendly workspace
Phone
Turndown service

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 145 per person (approximately)
  • Fee for wireless Internet in public areas: ZAR 55 (rates may vary)
  • Fee for wired Internet in public areas: ZAR 55 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Riverside
Three Cities Riverside Durban
aha Riverside Hotel Durban
Three Cities Riverside Hotel Durban
Riverside Hotel Durban
aha Riverside Hotel
aha Riverside Durban
aha Riverside
aha Riverside Durban North
The Riverside Hotel Hotel
The Riverside Hotel Durban North
The Riverside Hotel Hotel Durban North

Frequently asked questions

Can I cancel my reservation for free at The Riverside Hotel and receive a full refund?
Yes, The Riverside Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Riverside Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM–10:00 PM.
What time is check-out at this property?
Check-out is at 10 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
This family-friendly Durban North hotel is located on a river, within 1 mi (2 km) of Beachwood Mangroves Nature Reserve, Durban Beach, and Golden Mile. Moses Mabhida Stadium is 1.8 mi (2.9 km) away.

Guest reviews

Overall score and ratings for The Riverside Hotel

3.9
5 - Excellent
54
4 - Good
63
3 - Okay
32
2 - Mediocre
14
1 - Poor
6
4.1
Cleanliness
4.0
Service and Staff
4.0
Amenities
3.9
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
Jan 2020

The place is beautiful but some of your staff member’s have terrible people’s skills and attitude.

Stayed 2 nights in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    It was amazing

    Stayed 4 nights in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Initially confusion but it was resolved amicably

    I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water

    Stayed 2 nights in Aug 2019

    4/5 Good

    • Liked: Staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jun 2019