“Very disappointing experience, especially for families and foreign tourists. We booked and paid for a larger family room for two nights. After dinner, we returned to find the room full of mosquitoes and flies because the window insect net was broken. This was clearly a hotel maintenance issue, not our fault.
The staff first tried insect spray, but there were too many insects. We reasonably asked to move to another room for one night while they fixed the problem. They agreed and gave us a much……
