“I paid for my attorney to stay at that property. There was no phone in the room, TV did not work they had to send someone to fix the TV every time she wanted to watch. The generator only keeps 1 light and a fan on. I will never use that hotel again.”
“If I could give this 0 stars I would. The room was dirty, the sheets and towels were dirty. The bathroom was dated and dirty. The fridge was rusty. The windows didn’t shut properly so the mosquitos got in and we were woken in the night by what sounded like someone retching outside.
We stayed one night because we had to and left early the next morning.”
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I booked two rooms at Hotel Tulusi Inn through Expedia and selected the "pay at hotel" option. Soon after, the hotel contacted me demanding full prepayment directly to their bank account. I refused, as I was not willing to prepay two months in advance.
On the scheduled date, I arrived at the hotel with two senior citizens. Despite my confirmed booking, the staff denied us rooms, stating, "Rooms are available, but you must pay a surge fee because you didn't prepay." I refused to pay the……