Varvara Vacations from $814

Presents like a 5 star hotel but delivered like a 3 star. Positives were rooms were very spacious and upgraded to a ground flr room with a great size plunge pool. Negatives- both managers lacked any type of customer service charm, no bell man to help with bags, cheap finishes from flooring to tiles to toilets which were always clogged or running. Weeds growing in the floorboards all around the pool, place is definitely put together and operated on a shoestring budget - not sure how they get away with a 5 star rating but fittingly one of the stars on the exterior of the hotel has already fallen off. Two tvs in the room but when you turn ine on the other turns on too, when you change the channel, the other tv changes too. Poorly designed and cheaply finished. Most of the staff are international and all seem scared of the harsh looking management. They charge for water bottles and tried to charge me for mini bar items that we didn’t even have in our mini bar to start. The saviour for this place is Stamatis the bartender who is the only friendly face you will see here. He is class and delivers true greek hospitality. All in all, for the size of the room and the upgrade to the great private plunge pool it was worth it, given that we are not hanging out at the hotel all day. Would be better for them to downgrade to a four star and over-deliver.

Excellent hotel, staff and breakfast. Room cleaned twice a day unless you asked them not to. Relaxed atmosphere despite the hotel's rating. Excellent spa, cave pool (both free to guests) and massage services (for a fee although some days we received a free 10 minute shoulder massage by the pool). Excellent quality and variety of food. Gym equipment in both hotels was a bit worse for wear but a small issue compared to all of the positives.

Nice rooms, plenty of swimming pools, very good breakfast.

I loved the design of the hotel. The room was spacious, stylish and well-maintained, and the views were gorgeous. The staff are all really friendly and keen to make amends for issues but there are inconsistencies in the service and communication that don't match what would be expected from a 5 star experience. The food quality isn't consistent across the three main dinner locations and doesn't quite match the price point. The ambience of the hotel matched what I needed for my short stay - very quiet and peaceful and hardly any children - which allowed me to relax in a way I haven't been able to in a while.

The hotel has big rooms, excellent breakfast options and the staff couldn’t be better- very friendly and attentive.