- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and condition of this hotel was outstanding. The staff were delightful, especially Veronica, who during check-in made us tea and coffee and sat us down with a map and charted out must see features of Verona. We had a wonderful stay and would recommend it heartily, but would only recommend a court-side room and not a street side room due to the street noise. On the negative side, our room was a bit too warm even with the thermostat turned down to 60 F, and opening the window brought in an all-night cacophony that was only exceeded by the cigarette smoke.