Hotel Kaiserhof Wien

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Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
32-inch flat-screen TV with digital channels, iPod dock, MP3 dock

Overview of Hotel Kaiserhof Wien

VIP Access

Hotel Kaiserhof Wien

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Frankenberggasse 10, Vienna, Vienna, 1040

Explore the area

  • Popular LocationVienna State Opera9 min walk
  • Popular LocationSt. Stephen's Cathedral17 min walk
  • Popular LocationHofburg Imperial Palace17 min walk
  • AirportVienna (VIE-Vienna Intl.)17 min drive

Choose dates to view prices

About this area

Vienna

Hotel Kaiserhof Wien is located in Wieden, a neighborhood in Vienna, and is in the city center and near a metro station. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Belvedere and Schoenbrunn Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Guests love the hotel's convenience to public transportation: Resselgasse Station is 3 minutes by foot and Paulanergasse Station is 5 minutes.

What's nearby

  • St. Charle's Church - 4 min walk
  • Vienna University of Technology - 5 min walk
  • Vienna State Opera - 9 min walk
  • St. Stephen's Cathedral - 17 min walk
  • Hofburg Imperial Palace - 17 min walk

Restaurants

  • Salon Wichtig — 2 min walk
  • Wiener Wiaz'haus — 2 min walk
  • Swing Kitchen — 3 min walk
  • Kaffeefabrik — 3 min walk
  • Radlager — 4 min walk

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 17 min drive

About this property

Hotel Kaiserhof Wien

4-star hotel in the heart of Wieden
Close to Vienna State Opera and St. Stephen's Cathedral, Hotel Kaiserhof Wien provides free WiFi, a roundtrip airport shuttle, and a bar.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Express check-in, express check-out, and a steam room
  • Guest reviews say great things the central location, helpful staff, and first-rate property condition
Room features
All guestrooms at Hotel Kaiserhof Wien feature thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
Free antigen/rapid COVID-19 testing is available on site
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up; COVID-19 vaccination requirement applies to all guests aged 12 and up; guests providing vaccine record must have received complete vaccination at least 21 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 26 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 984 ft (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: EUR 28 per person
  • 1 coffee shop/café
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up; COVID-19 vaccination requirement applies to all guests aged 12 and up; guests providing vaccine record must have received complete vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 816 out of 992 reviews
5 - Excellent 82%
Rating 4 - Good. 161 out of 992 reviews
4 - Good 16%
Rating 3 - Okay. 11 out of 992 reviews
3 - Okay 1%
Rating 2 - Poor. 4 out of 992 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 992 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent service, clean room and comfortable bed
Stayed 3 nights in Aug 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with polite stuff. Within walk range to the most of Vienna attractions. My definite recommendation.
Stayed 3 nights in Jul 2021