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Overview of Mercure Vienna First

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Featured Image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Mercure Vienna First

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSt. Ruprecht's Church1 min walk
    Popular LocationJewish Museum1 min walk
    Popular LocationSchwedenplatz3 min walk
    AirportVienna (VIE-Vienna Intl.)22 min drive

Choose dates to view prices

  • Premium Double Room, 1 Queen Bed (Privilege)

    4.9/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Double Room, 1 Double Bed

    4.7/5 guest room rating

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Vienna

Located in Vienna, Mercure Vienna First is in the city center and near a metro station. Notable landmarks in the area include Schwedenplatz and St. Ruprecht's Church, and travelers wishing to experience a bit of culture can try Jewish Museum. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.
Popular Location

What's nearby

  • St. Ruprecht's Church - 1 min walk
  • Jewish Museum - 1 min walk
  • Schwedenplatz - 3 min walk
  • St. Stephen's Cathedral - 5 min walk
  • Stephansplatz - 6 min walk

Getting around

  • Schwedenplatz U-Bahn - 5 min walk
  • Wien Mitte Station - 14 min walk
  • AirportVienna International Airport (VIE) - 22 min drive

Restaurants

  • VIENNA 1st — 1 min walk
  • Dai Fratelli — 3 min walk
  • Kurt — 3 min walk
View in a map

About this property

Mercure Vienna First

4-star Vienna hotel in Innere Stadt, walk to St. Stephen's Cathedral
Along with a restaurant, this smoke-free hotel has a snack bar/deli and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. All 49 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include minibars and premium bedding.
Mercure Vienna First offers 49 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25.00 per day)
  • Valet parking on site (EUR 37.00 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 20 per person
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 74 per vehicle (roundtrip)
  • Self parking fee: EUR 25.00 per day
  • Valet parking fee: EUR 37.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Mercure Vienna First and receive a full refund?
Yes, Mercure Vienna First offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Vienna First cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Vienna First?
As of Feb 26, 2021, prices found for a 1-night stay for 2 adults at Mercure Vienna First on Mar 26, 2021 start from $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Vienna First pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Vienna First?
Self parking is available for EUR 25.00 per day. Valet parking is available for EUR 37.00 per day.
What time is check-in at Mercure Vienna First?
Check-in is from 2:00 PM - midnight.
What time is check-out at Mercure Vienna First?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Mercure Vienna First provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 74 per vehicle, roundtrip, applies.
Where is Mercure Vienna First located?
Located in Innere Stadt, this boutique hotel is steps from St. Ruprecht's Church, Jewish Museum, and Schwedenplatz. St. Peter's Church is 0.3 mi (0.5 km) away. Schwedenplatz U-Bahn is 5 minutes by foot and Stephansplatz U-Bahn is 7 minutes.
4.5
Wonderful
Rating 5 - Excellent. 334 out of 574 reviews
5 - Excellent 58%
Rating 4 - Good. 204 out of 574 reviews
4 - Good 36%
Rating 3 - Okay. 29 out of 574 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 574 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 574 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service
The restaurant was closed on Sunday the day we have arrived and also on Monday.
Stayed 5 nights in Feb 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
At time of booking there was no comfort or whatsoever room available, but at the arrival hotel stuff found one. In case your comfort counts to yourself, that worth a little hug to hotel stuff.
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

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