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Mercure Vienna First

4.0 star property
Visitors step out from this upscale Vienna haven to discover historic churches, then return to a property where staff genuinely want to help

Choose dates to view prices

Mercure Vienna First, in the city's heart, offers a stylish base for exploration. St. Ruprecht's and St. Peter's Churches are minutes away. After sightseeing, guests enjoy practical amenities like dry cleaning, a business center, and bike rentals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

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About this property

Mercure Vienna First

  • Upscale boutique hotel near Schwedenplatz
  • Located close to St. Stephen's Cathedral and Stephansplatz, Mercure Vienna First provides dry cleaning/laundry services, a restaurant, and a bar.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, luggage storage, and a 24-hour front desk
    • Concierge services, tour/ticket assistance, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Mercure Vienna First offer comforts such as air conditioning, in addition to amenities like safes and minibars.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • 55-inch TVs with satellite channels
    • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the Austrian Ecolabel and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Total with taxes and fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 42 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Mercure Vienna First pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Vienna First?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Mercure Vienna First on Jun 7, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Vienna First?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Vienna First?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Vienna First provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Mercure Vienna First located?

Located in Innere Stadt, this boutique hotel is within a 5-minute walk of Schwedenplatz, Stephansplatz, and St. Stephen's Cathedral. Hofburg Imperial Palace and Jewish Museum are also within 10 minutes. Salztorbrücke Tram Stop is only a 4-minute walk and Schwedenplatz U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 456 out of 809 reviews
Rating 8 - Good. 287 out of 809 reviews
Rating 6 - Okay. 54 out of 809 reviews
Rating 4 - Poor. 6 out of 809 reviews
Rating 2 - Terrible. 6 out of 809 reviews

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located. I asked for an upgrade and was given one free of charge. The staff was friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

MINAS

Liked: Cleanliness, staff & service, amenities
Very clean hotel with exceptional friendly and kind staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Usha

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff definitely made my stay much enjoyable!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Prashanth

Room was great and the staff were super helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, staff very friendly and helpful.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Imam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location. Would love to go back
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. Clean and newly refurbished. Would have preferred to have had 2 single beds as an option but knew from booking this wasn’t available. Reception smelt amazing!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT HOTEL AND STAFF, VERY CENTRAL AND FABULOUS LOCATION.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Amy

Location was good. Cleanliness needed improvement. I had to change rooms because the rug smelled like urine and it ruined my boots. Hospitality was adequate, not overly warm. Hotel decor is dated and is in need of a refresh.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on! Would definitely stay here again!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot give this hotel enough compliments.! Everything about our stay was fantastic. The room was fabulous amd the entire staff was very helpful and pleasant. Overall great experience!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly and helpful frontdesk
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This hotel is excellent. The staff are really friendly and helpful. Any query was answered expertly. The room is very well decorated and every need is catered to. Highly recommend this hotel. It is also in a great location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. Our room was clean and had everything we needed in it. Staff were friendly and helpful. Breakfast was good with decent selection. The location was great for us, as we could walk everywhere around the city centre.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location perfect for sightseeing, breakfast was excellent. Staff all friendly and helpful. Room clean and functional.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with easy walking access to the subway, bars, shops and all the main sights. No complaints about the hotel at all, just make sure you have your dancing shoes to learn the waltz in the corridors!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chiew Qooi Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. We had a pleasant stay.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff, especially Oliver helped my wife with direction to chemist etc. Thank you again
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in. Nice staff. Ultra nice cleaning staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great upgrade! Great reception. Great room. Great location.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Splendid staff!
Stayed 1 night in Jan 2024