SO/ Vienna

Photo gallery for SO/ Vienna

Primary image
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of SO/ Vienna

UNESCO Sustainable Travel Pledge

SO/ Vienna

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Praterstrasse 1, Vienna, Vienna, 1020

Explore the area

  • Popular LocationSt. Stephen's Cathedral10 min walk
  • Popular LocationSpanish Riding School17 min walk
  • Popular LocationVienna State Opera20 min walk
  • AirportVienna (VIE-Vienna Intl.)20 min drive

Choose dates to view prices

About this area

Vienna

SO/ Vienna is located in Leopoldstadt, a neighborhood in Vienna, and is in the entertainment district and on a river. Vienna State Opera and Stephansplatz are cultural highlights, and some of the area's notable landmarks include Belvedere and Schoenbrunn Palace. Traveling with kids? Consider Urania and House of Music Museum.

What's nearby

  • Schwedenplatz - 4 min walk
  • St. Stephen's Cathedral - 10 min walk
  • MAK - 11 min walk
  • Spanish Riding School - 17 min walk
  • Vienna State Opera - 20 min walk

Getting around

  • Schwedenplatz U-Bahn - 2 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • Swing Kitchen - 3 min walk
  • Cafe Ansari - 3 min walk
  • Mochi - 3 min walk
  • Sapori d' Italia - 4 min walk
  • Tachles - 4 min walk

About this property

SO/ Vienna

Family-friendly Vienna hotel in Leopoldstadt, near St. Stephen's Cathedral
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
SO/ Vienna offers 182 accommodations with minibars and laptop-compatible safes. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
So SPA has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Arabic, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 24 per day)
  • Available in some public areas: Free WiFi, Wired Internet (EUR 24 per stay)

Parking and transportation

  • Self parking on site (EUR 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 42 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Das LOFT

Things to do

  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 150
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 150
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 42 per person (approximately)
  • Fee for in-room wired Internet: EUR 24 per day (rates may vary)
  • Fee for wired Internet in public areas: EUR 24 per stay (rates may vary)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self parking fee: EUR 30.00 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 150 (subject to availability)
  • Late check-out fee: EUR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sofitel Stephansdom
Sofitel Stephansdom Hotel
Sofitel Stephansdom Hotel Vienna
Sofitel Vienna
Sofitel Vienna Stephansdom
Vienna Sofitel
Vienna Stephansdom
Sofitel Vienna Stephansdom Hotel Vienna
SO/ Vienna Hotel
SO/ Vienna Hotel
SO/ Vienna Vienna
SO/ Vienna Hotel Vienna

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 599 out of 807 reviews
5 - Excellent 74%
Rating 4 - Good. 149 out of 807 reviews
4 - Good 18%
Rating 3 - Okay. 38 out of 807 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 807 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 807 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect modern beauty! Best views in town!
This hotel has views that are to die for! Such a reasonable price for the perfect location and very clean modern rooms. Overlooking the Donau river area and all it’s fun street art. Walking distance to the old town area inner town areas. The bathtub alone will be worth every penny spent on this hotel!!
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view from the 13th floor was amazing. The room was very clean, the bathroom big and spacious. There was coffee machine with free coffee and other staff in the fridge. The personnel was very polite and helpful. They are very family friendly, and our 5 year son received so much attention and gifts.
Stayed 4 nights in Mar 2022

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money
Unfortunately the Service was really bad. We paid extra for breakfast and then had to wait 30min for Coffee, Water and our food, most of the things were not available, not even bread. We noticed the same for other people at the tables next to ours. We had to ask several times for service. At checkout we told them about our experience at breakfast but they did nothing with it. The waitress at breakfast didnt were her mask properly which I find inappropriate for a 5 star hotel during Covid (but at least she didnt show up offen, as mentioned the service was really bad)
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 5 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SO Vienna - SO the hotel to stay at!
We had an amazing stay. The staff at the hotel were amazing and made sure that your stay was pleasant and you were taking care of. We had an issue on the very first day of our stay and this was dealt with professionally and in an incredible way which made the rest of our stay absolutely amazing. We would return without a doubt, great facilities, amazing room and fantastic staff!! Massage was absolutely amazing too! Thank you SO Vienna
Stayed 5 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 star
It is such an amazing hotel! Very friendly staff and wonderful room. If there’s a choice for 100 star then I will give this hotel 100 star. Highly recommend to everyone who’s coming to Vienna. You will never forget the experience here.
Amazing view from the bar.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's were excellent.
Stayed 1 night in Oct 2021

5/5 Excellent

Stayed 3 nights in Oct 2021

1/5 Terrible

Stayed 2 nights in May 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was unique because all staff were welcoming and professional,everthing in the hotel had been planned to make your stay special and the location was perfect for sightseeing and transport links. The view was amazing.
Stayed 3 nights in Feb 2020