The Ritz-Carlton, Vienna

Photo gallery for The Ritz-Carlton, Vienna

Featured Image
Indoor pool
Indoor pool
Balcony
Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Vienna

The Ritz-Carlton, Vienna

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Schubertring 5-7, Vienna, Vienna, 1010

Explore the area

  • Popular LocationVienna State Opera8 min walk
  • Popular LocationSt. Stephen's Cathedral12 min walk
  • Popular LocationHofburg Imperial Palace17 min walk
  • AirportVienna (VIE-Vienna Intl.)16 min drive

Choose dates to view prices

About this area

Vienna

Located in Vienna, The Ritz-Carlton, Vienna is in the city center and near a metro station. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Spanish Riding School and Hofburg Imperial Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium.

What's nearby

  • Musikverein - 4 min walk
  • Stadtpark - 6 min walk
  • Vienna State Opera - 8 min walk
  • St. Stephen's Cathedral - 12 min walk
  • Hofburg Imperial Palace - 17 min walk

Getting around

  • City Park U-Bahn - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 16 min drive

Restaurants

  • Dstrikt Steakhouse — 1 min walk
  • Pastamara — 1 min walk
  • Cafe Schwarzenberg — 3 min walk
  • PAUL — 3 min walk
  • Der Bettelstudent — 4 min walk

About this property

The Ritz-Carlton, Vienna

Luxury Vienna hotel in Innere Stadt, walk to Vienna State Opera
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. All 202 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Ritz-Carlton, Vienna offers 202 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The Ritz-Carlton Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

The Ritz-Carlton, Vienna is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 50 per day)
  • Valet parking on site (EUR 50 per day; includes in/out privileges)
  • Extended parking on site (surcharge)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11 AM: EUR 38 for adults and EUR 19 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Bulgarian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3229 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Dogs and cats welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 330 out of 428 reviews
5 - Excellent 77%
Rating 4 - Good. 67 out of 428 reviews
4 - Good 16%
Rating 3 - Okay. 19 out of 428 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 428 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 428 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant professional and welcoming
Stayed 4 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is made of a few buildings and if your room is away from the main one, there are a number of steps in between. However, it is very well located close to alll main museums, city center, etc.
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, great building and beautiful rooms. Food and service in restaurant is excellent. View from rooftop bar is lovely.
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last 3 days in Vienna
We reserved two rooms - 1 for us and 1 for our newly-wed son and daughter-in-law. Staff upgraded them for the start of their honeymoon, surprised us with passes to the large Ferris Wheel at Prater, Vienna, champagne in the newlyweds room and a "ferris wheel" of snacks in our room. All members of the staff were kind and accommodating. The location is perfect for walking, riding the public transportation or jumping into a cab. The hotel has great ambience, the daily breakfast was wonderful and I highly recommend the Ritz-Carlton Vienna. Thank you for making the end of our Austrian visit the best!
Stayed 3 nights in Jun 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip cancelled
We had to cancel due to Covid 19 but the service with the cancellation was second to none. Extremely helpful and polite at the Ritz Carlton direct. I cannot but recommend this hotel
Stayed 3 nights in Nov 2020