Vila de Frades Vacations from $1,173

Much of the property and hotel have been remodeled. Although clean, the rooms have been ignored since the mid 70' probably. They need updating. I've never encountered a hairdryer fixed to the wall with 2 feet of fat corrogated tubing. We asked cleaning staff for extra towels on our second day, which we received. We needed an additional one later in the day. When I asked the same cleaning for one, they began arguing with each other and then told me " go to your room". Our towels were wet and used. Out of spite apparently, they neglected to clean our room the next day and told management we had a do not disturb sign on our door all day, which wasnt true. We used wet towels again the text day. Management argued with us when we mentioned this towel situation. They were not friendly at this hotel. They treated us disrespectfully. Over a towel??

We loved our week at Dom Jose Hotel. Super clean with friendly staff, and conveniently located. We will definitely be back, and we are recommending this hotel to family and friends.

Very comfortable and relaxed. Excellent breakfast buffet. Large well appointed room. Quiet location 15 minute walk to town

The property is definitely not a 5 star. It would be a 4 star at the absolute best. The room was nice and large and the kitchen is well equipped; however, the apartments are worn, the shower flooded the bathroom when used and the biggest issue is there was an ant infestation inside. They were all over the living room couch, which we couldn’t use, and in the kitchen. They said housekeeping used ant powder after we complained but the ants kept coming. We heard other people complaining as well at reception. While we still enjoyed ourselves it definitely didn’t feel like a 5 star resort. My review would be slightly higher if they called themselves a 4* and took the ant situation seriously.

Extraordinary experience we will be back what a peace of haven is this place. From staff to facility to location outstanding.