“We read reviews as to what to expect, and we got exactly that. The stand out the member of staff was Jose, who was head and shoulders above other members of the Hotel team. The initial room had a stench about it when we first walked in, but given the room has quite nice views, we decided to put the smell down to the room perhaps not being aired, so decided not to say anything. By day two the drains (the probable cause) of the smell got worse and the shower became blocked. The initial response……
“We read reviews as to what to expect, and we got exactly that. The stand out the member of staff was Jose, who was head and shoulders above other members of the Hotel team. The initial room had a stench about it when we first walked in, but given the room has quite nice views, we decided to put the smell down to the room perhaps not being aired, so decided not to say anything. By day two the drains (the probable cause) of the smell got worse and the shower became blocked. The initial response……
“Unfortunately we seem to have been given the worst unit despite all the others being empty!
No heater, broken shower head, shower draining too slowly to cope with the flow, table dangerously unstable, toilet consistently running, bench sofas which weren’t comfortable at all. ”
“Unfortunately we seem to have been given the worst unit despite all the others being empty!
No heater, broken shower head, shower draining too slowly to cope with the flow, table dangerously unstable, toilet consistently running, bench sofas which weren’t comfortable at all. ”
“We were promised check in at 4pm and if we checked in after 7pm, then they would charge us additional…well, the apartment wasn’t even cleaned till 7:30pm! Even after that, it had a bad odor from it, my wife and daughter refused to stay there so we left! It honestly looked like a very shady place to stay! The bathroom with the round jacuzzi tub was just that, no shower. Maybe if we were back in college on a limited budget, but definitely on at this stage of my life! Location was good and it……
“We were promised check in at 4pm and if we checked in after 7pm, then they would charge us additional…well, the apartment wasn’t even cleaned till 7:30pm! Even after that, it had a bad odor from it, my wife and daughter refused to stay there so we left! It honestly looked like a very shady place to stay! The bathroom with the round jacuzzi tub was just that, no shower. Maybe if we were back in college on a limited budget, but definitely on at this stage of my life! Location was good and it……
“The resort location is near to the train station. It is convenient and the environment is very comfortable. The resort is very good for relaxation. One thing is needed to improve is lack of staff to manager the swimming pool.”
“The resort location is near to the train station. It is convenient and the environment is very comfortable. The resort is very good for relaxation. One thing is needed to improve is lack of staff to manager the swimming pool.”
“The address listed is not where the apartment is, and it’s not 5-8 minutes walk, you need a car to get to the beach, also the pool is not included. Management lied to us that they misplaced the pool keys and would come back the day later and then an employee told us that management told him that we did not have pool access. We could not find the address listed and wasted two hours trying to find it, after going to another address to pick up the keys we found out the apartment was located on a……
“The address listed is not where the apartment is, and it’s not 5-8 minutes walk, you need a car to get to the beach, also the pool is not included. Management lied to us that they misplaced the pool keys and would come back the day later and then an employee told us that management told him that we did not have pool access. We could not find the address listed and wasted two hours trying to find it, after going to another address to pick up the keys we found out the apartment was located on a……