Villas Tulum Vacations from $658

Excellent location and beautiful views.

The room was beautiful, clean and spacious. There were a few issues such as the shower leaked out of the glass door, there was a leak under the sink onto the floor(which was repaired right away), and they had to change out the room safe as it would not work(which they did immediately). The staff is wonderful from the concierge to the bartenders. Most spoke English and were very willing to help with excursions and transportation. The parking lot is very small and you need to leave your car keys with the valet, as cars are frequently moved around to allow guests to come and go. The pool is the size of a large Jacuzzi without the Jets, but our room had a small pool on the balcony. Neither pool is large enough for swimming laps. The beach is very small, the water is warm, but there is lots of seaweed which detracts from swimming. There are 3 “restaurants” only one of which is run by the hotel. The other 2 are run by outside vendors. The sushi bar was good but there were cobwebs in the ceiling above where the food is prepped and cooked. One night we waited 45 minutes for dinner and we were the only ones there. The gym is VERY small and weights were probably 30 yrs old. The sauna and steam room were nice. There is a billiard room above the lobby with poor lighting, so you need to use during the day. There is a vacant property on one side of the hotel where we noticed a few people “camping” under a tarp with an air mattress and hammock. They did not disturb us.

The room was spotless. The stuff was nice. It was a beautiful experience.

The staff are really nice and accommodating . Especially Theresa . She’s sweet and anticipates our needs. The place has no amenities but you have access to Ahau which is the sister hotel . But I like the atmosphere here in Ganesh - the location is perfect, if you don’t want the hustle and bustle of typical resort this is a good place for you . The beach is nice and the only downside is it’s on the strip of clubs that can be loud at night but they stop playing at 1 am. Somehow all of us slept well despite of the loud noise of club music. Foods amazing in all restaurants.

Amazing staff, perfect room and location - But the staff were what made the stay excerllent.