Vina Santa Carolina Tours

Nice cozy and welcoming, near costanera shopping center. Breakfast good, restaurant basic. Rooms are a bit vintage but really comfortable.

Good design and location

We were visiting Santiago for the week for business and decided to give Bidasoa a try. I have been to Santiago a few times and never stayed here. I feel I made a big mistake never staying here because it was the best hotel I stayed in, in the Vitacura area, possibly, the whole city!!! From the check in to check out, the staff was courteous, friendly, warm, and accommodating. The hotel, as a whole, was beautiful and strangely smelled of fresh grapefruit throughout, which was super amazing. First of all, the main floor is beautiful, the bar, restaurant, pool are in and lobby all flow together perfectly. It almost feels like one complete space. The bar and restaurant spaces were beautifully appointed and even the small details of the outlets beneath the tables were great. The food and drink were on par with the space. The bartenders were always on point with their Pisco Sours and their other cocktails The restaurant is great, from breakfast to dinner. The rooms were great! Huge windows, with a long padded bench with pillows were a great touch. The king-sized bed was super comfy, with a good choice of pillows on the bed. The bathroom was nice with a good sized shower. I note about the shower, it is a nice touch that the head base is on a really tall pole and good for some of us that are a bit taller. One side note, if you are travelling from a region that doesn't use the 2-or 3-pronged plugs, bring a couple of converters. It will save you from walking to the mall