- Liked: Cleanliness, staff & service
- Disliked: Amenities, property conditions & facilities
We had booked 2 rooms for 2 nights during Tet 2020 at this Palace hotel and came away disappointed. While the staff was nice and professional, the hotel unfortunately failed short of a 4-star standard. The rooms of this hotel are quite old and in desperate need of a remodeling and update. Breakfasts in the morning are just okay and not worthy of, nor comparable to, any other 4-star hotel, with the 2nd day breakfast only slightly varied from our first day. Overall, this is a pricey 2.5 to 3-star hotel that is centrally located in a convenient and popular location (close to park, Circle K store, and other restaurants). For seafood lovers, this hotel is within walking distance to Ganh Hao seafood restaurant. Hotel has in-house casino that is open to guests with foreign passports. In summary and unfortunately, we can not recommend this 4-star hotel in its current condition.