Waigaoqiao Vacations from $1,185

a little dated, don’t feel like a 5 star hotel, but most staff are very helpful, especially those gentlemen from the concierge team (e.g. Zero, the staff who helped with my bags when i checked in on Thursday and the gentleman in specs from night shift (didn’t get their names sorry). Zhang from security is also very helpful, my friends and i were full of hands with all our stuff for the past few days and he will kindly help to hold the door for us when we get off the cars when we reach. Thanks for the pleasant stay.

The location of the hotel is excellent. The mall is just next door. Have stayed in this hotel three times. During my last stay, I thought I lost my hand phone, Cindy and her colleagues were very helpful to try to locate my phone via the Didi company. Really appreciate their help. However, the conditions of the first room given to us was not so good. There were stains in the bathroom which shouldn’t be the case. Housekeeping is lacking though the housekeep staff was very friendly when I met them along the corridor.

This hotel is old and small for Shanghai standards. Some staff was quite rude maybe it was the language barrier that made it sound rude. The only good thing about this hotel is the location.

I absolutely loved my stay at URBN Boutique Shanghai. The hotel is spotless, stylish, and perfectly located for exploring the city. The room was clean, comfortable, and thoughtfully designed, making it easy to relax after a long day out. Breakfast was excellent — The staff were consistently kind, professional, and always ready to help with anything. I also appreciated how peaceful and safe the area felt, while still being close to great shopping and dining options. Everything about this hotel made my trip better — I would definitely stay here again and recommend it to anyone visiting Shanghai.

Outstanding FIVE star all the way