West Brookfield Vacations from $652

Room was clean. The windows

Clean room, elevator broken and not enough bathroom towels.

The heating units ran all night which were noisy.

The Engel House is adequate. Serviceable. Everything works. The prime space is very clean. The sleep area is comfortable but a bit rickety. The closet is unfinished and very cold. The bathroom and shower work but could use some safety features including handles. There is one lamp above the desk that works but the shade is tilted and unstable. It kind of symbolizes the decor. We really could not find breakfast nor any hot water for tea. There is no available phone service but the WiFi works well. The door knob to our room nearly fell apart when we arrived. By the morning, it had disassembled. The door to the bathroom did not close properly and that door knob is loose as well. Our stay worked. We sept well. Would we book The Engel House again? Unlikely. We travel often. Far and wide. We are not complainers, but we do keep our home not just neat and clean but also tight, sealed, assembled. With a bit more attention to detail, The Engel House could be a sparkling and welcoming treasure. As is, it is nearly adequate.

This was our third trip to the hotel and we love it evetytime we stay there.