Westbury on Trym Vacations from $2,027

Excellent property and I love it

Very close to the train station. Lot of pubs around. The check-in was quick. The palace was spacious and clean. The breakfast was basic. Overall a good option for the price.

Nice location, staff were helpful and breakfast/food was great. Stayed for one night in the heat wave and room was sweltering - but found a fan in the wardrobe to help.

This is a lovely, hotel. My disappointment was the reception staff who were not very helpful. I wanted to change my room as i had an awful and disruptive sleep due to some drunk women knocking on our door at 3am! (I also had my young child with me) So when I made a complaint to the young girl at the reception in the morning at breakfast, and asked if i could be given a quiet room. She replied "oh really? you wont hear anything today as the girls are leaving" no apology or an acknowledgement to this matter was given. She just brushed it off. The next night we were woken up at 4am with crows pecking at our window. I understand that nothing can be done about this, but maybe consider a quiet room if you are visiting thia hotel. The kitchen staff were super friendly. They really need to work on their front of house staff... they are very "blend" ..no very child friendly. 🙄 When i was leaving i asked the gentleman at the front desk if he could help me with my luggage as i have issues with my back. He sent a much older lady, and when we walked passed him he said "oh why are you doing it, get the young ones to do it" she replied they are having their break". He seemed quite cold towards her. He really could have helped but didn't. The hotel was very quiet so no rush. If i was given a quiet room then maybe my experience would have been a better one.

A lovely environment. Was greeted happily and efficiently upon arrival. The room was clean, spacious and well presented. The bed was comfortable and bathroom was faultless. As it was very warm on our stay we tried to use the A/C. It worked for around 5 minutes before turning itself off. I can’t sleep properly when I’m too warm so woke up several times through the night to reset the A/C. The lowest temperature was set at 18 degrees yet it turned itself off at around 25 which is far too warm for me to be comfortable. I followed the instructions on the wall yet to no avail. We ate in The Grill Dinner, the golf clubhouse on the complex. The staff were brilliant, especially Mihail. I did have some feedback regarding the meal and felt the staff dealt with it admirably. The tables were sticky too which is down to the product of cleaner they use. For an establishment which is on the hotel grounds and used by the hotels guests I expected a little more elegance. There is a wonderful service that taxis the guests from the hotel to the clubhouse and back which I felt went above and beyond. Would I stay here again? Absolutely 👍