Viajes a Western Todo Incluido Vuelo + Hotel

Excelente

Super clean rooms. Staff was very helpful and answered all questions.

Muchas cosas rotas en la habitación, como paredes y lamparas. La limpieza fatal, en el peor dia de invierno estuvimos toda una mañana sin calefaccion y la verdad el personal es amable pero no entiendo por que un hotel como este, esta en malas condiciones

Cleanliness was hit and miss.there was cereal under the coach. There was hair on the towels and inbetween the sheets. We had to make our own bed, which did not have a blanket on the drawer just a top sheet. We booked for 3 adults and 2 children and we ended up getting sleeping accomodations for 4 people so 1 person had to sleep on the couch cushions of the pullout on the floor. so I guess couch cushions are a bed. Also the room had one chair and literally there was no place to sit down. There was a loud party in the pool room until 9 o'clock which the noise carried down the halls so when the pool closed at 9 the party continued in the main entrance lounge until after 11 pm so it was even louder. complaints were dismissed by management. When you walk into the entry way to check in, you are greeted by no less than 12 laminated white signs about rules of everything you can imagine. There was no Wi-Fi but about 4 signs about the rules about using the pool which we couldn't even use because it was crowded by greater than 40 people. The breakfast and bar area was clean. The breakfast was fine heavy on the carbs but no protein.