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Overview of The Wilderness Hotel

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Outdoor pool
Premium bedding, Select Comfort beds, desk, laptop workspace
Premium bedding, Select Comfort beds, desk, laptop workspace
Premium bedding, Select Comfort beds, desk, laptop workspace

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.
Happy face icon
Great service. The reception desk must have seen how exhausted we were from traveling all day. They upgraded and changed our room to one at the front of the hotel. It was a larger room and less distance to walk to.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDolphin's Point2 min drive
    Popular LocationMap of Africa View Point9 min drive
    Popular LocationVictoria Bay Beach10 min drive
    AirportGeorge (GRJ)19 min drive

Choose dates to view prices

  • Deluxe King Rooms

    Room amenities

    • 269 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King Rooms
  • Luxury Family Suite

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsLuxury Family Suite
  • Deluxe Family Quad King Room

    Room amenities

    • Lagoon view
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsDeluxe Family Quad King Room
  • Standard Twin Room

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Twin Room
  • Classic Family Double

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsClassic Family Double
  • Standard Family Double Room

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Family Double Room
  • Honeymoon Suite

    Room amenities

    • 861 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsHoneymoon Suite
  • Deluxe Family Quad Twin Room

    Room amenities

    • Sleeps 4
    • 4 Twin Beds
    More detailsDeluxe Family Quad Twin Room
  • Standard Family Bunk Bed Room

    Room amenities

    • Sleeps 6
    • 1 King Bed and 2 Twin Bunk Beds
    More detailsStandard Family Bunk Bed Room
  • Family Suite

    Room amenities

    • 883 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsFamily Suite
  • Classic Twin Room (Classic Twin 13)

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsClassic Twin Room (Classic Twin 13)
  • Classic King Rooms

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClassic King Rooms
  • Standard Room (King)

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room (King)

About this area

Wilderness

Located in Wilderness, The Wilderness Hotel is in the historical district and on a river. Cape Floral Region Protected Areas and Wilderness National Park reflect the area's natural beauty and area attractions include Garden Route Botanical Garden and Redberry Farm. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.
Visit our Wilderness travel guide
Popular Location

What's nearby

  • Wilderness National Park - 3 min walk
  • Dolphin's Point - 2 min drive
  • Map of Africa View Point - 9 min drive
  • Victoria Bay Beach - 10 min drive
  • Kingswood Golf Estate - 25 min drive

Getting around

  • AirportGeorge (GRJ) - 19 min drive

Restaurants

  • Flava Cafe & Restaurant — 3 min walk
  • POMODORO — 3 min walk
  • Green Shed Coffee Roastery — 4 min walk
  • Blue Olive — 4 min walk
  • Freddy's German Sausage — 4 min walk

About this property

The Wilderness Hotel

Family-friendly hotel with full-service spa and restaurant
A full-service spa, a restaurant, and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a coffee shop/café. All 155 rooms offer comforts like Select Comfort beds and premium bedding, plus free WiFi and flat-screen TVs with satellite channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
The Wilderness Hotel offers 155 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Select Comfort beds feature premium bedding. 52-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Wilderness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Guests under 10 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Breakfast available for a fee: ZAR 95-130 for adults and ZAR 60-130 for children
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator (on request)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • French
  • Xhosa
  • Zulu

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 52-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 95 and ZAR 130 for adults, ZAR 60 and ZAR 130 for children (approximately)
  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

Can I cancel my reservation for free at The Wilderness Hotel and receive a full refund?
Yes, The Wilderness Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Wilderness Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Wilderness Hotel?
As of Dec 1, 2020, prices found for a 1-night stay for 2 adults at The Wilderness Hotel on Dec 2, 2020 start from $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Wilderness Hotel have a pool?
Yes, this property has an outdoor pool.
Is The Wilderness Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Wilderness Hotel?
There is free parking nearby.
What time is check-in at The Wilderness Hotel?
Check-in is from 3 PM - midnight.
What time is check-out at The Wilderness Hotel?
Check-out is at 11 AM.
Where is The Wilderness Hotel located?
This family-friendly Wilderness hotel is located in the historical district, within a 5-minute walk of Cape Floral Region Protected Areas, Wilderness Lagoon, and Wilderness National Park. Dolphin's Point and Garden Route National Park are also within 1 mi (2 km).
3.8
Good
5 - Excellent
30
4 - Good
49
3 - Okay
34
2 - Poor
5
1 - Terrible
2

3.8/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. The reception desk must have seen how exhausted we were from traveling all day. They upgraded and changed our room to one at the front of the hotel. It was a larger room and less distance to walk to.
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
A very pleasant stay in quite a basic hotel. We used as a base for hiking in the nearby national park and it was perfect for that. Veey good breakfast!
Stayed 2 nights in Feb 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT PAY FOR FAMILY ROOM
I paid 1860 ZAR per night to have a family room on hotels.com which is supposed to be 2 connected rooms, while what I got is 1 room, with a partition and 2 single beds... my friend paid only 1150 ZAR on Agoda and he got the same room!!!!!!I talked to the hotel and explained to them that this is not fair, they claimed that they upgraded my friends room.. they are liars, they lied 3 times by telling me that the manager is not here.. at the end I realized that all of their rooms are the same.. you will get 2 single beds anyway, my advise to all not to pay extra for family rooms, you will have the family room by default.
Stayed 2 nights in Dec 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Weekend Getaway!!
My family and I had a great stay. The check in was quick and easy and the room was clean and spacious. The first night we had the dinner buffet it was ok but I wouldn’t do the dinner buffet again. Breakfast was included and was also a buffet we did however enjoy the breakfast. The staff were all nice and accommodating. I would have no problem staying here again we really enjoyed our weekend.
Stayed 2 nights in Nov 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant visit we would like to repeat
Amazing stay with competent, friendly staff in a well-positioned, neat and clean hotel.
Stayed 1 night in Apr 2019