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The Wilderness Hotel

Photo gallery for The Wilderness Hotel

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Terrace/patio
Premium bedding, Select Comfort beds, desk, laptop workspace
Premium bedding, Select Comfort beds, desk, laptop workspace

Overview of The Wilderness Hotel

The Wilderness Hotel

3.0 star property

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
George Road, Wilderness, Western Cape, 6560

Explore the area

  • Popular LocationWilderness National Park3 min walk
  • Popular LocationWilderness Lagoon5 min walk
  • Popular LocationMap of Africa View Point9 min drive
  • AirportGeorge (GRJ)19 min drive

Choose dates to view prices

About this area

Wilderness

Located in Wilderness, The Wilderness Hotel is in the historical district and on a river. Cape Floral Region Protected Areas and Garden Route National Park reflect the area's natural beauty and area attractions include Garden Route Botanical Garden and Redberry Farm. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.
Visit our Wilderness travel guideOpens in a new window
Map

What's nearby

  • Wilderness National Park - 3 min walk
  • Wilderness Lagoon - 5 min walk
  • Dolphin's Point - 2 min drive
  • Map of Africa View Point - 9 min drive
  • Victoria Bay Beach - 10 min drive

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • POMODORO - 3 min walk
  • Blue Olive - 4 min walk
  • Freddy's German Sausage - 4 min walk
  • Green Shed Coffee Roastery - 5 min walk
  • BeeJuice Cafe - 8 min walk

About this property

The Wilderness Hotel

Family-friendly hotel with full-service spa and bars/lounges
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli.
The Wilderness Hotel offers 155 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Wilderness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Guests under 10 years old are not allowed in the spa.

Languages spoken

Afrikaans, Dutch, English, French, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator (on request)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

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Wilderness
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Washer and dryer
Washer and dryer
Hotel
Hotel
3 star
3 star
Family friendly
Family friendly
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 40 out of 146 reviews
5 - Excellent 27%
Rating 4 - Good. 59 out of 146 reviews
4 - Good 40%
Rating 3 - Okay. 38 out of 146 reviews
3 - Okay 26%
Rating 2 - Poor. 7 out of 146 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 146 reviews
1 - Terrible 1%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

4/5 Good

Traveled with partner
Liked: Staff & service
The Hotel is being subtly transformed into something closer to its former grandeur. Its still a significant way off. Its tired and basic, but improving. The facilities are basic but functional and the staff are traned, helpful and polite. The location of the building is the best in town, expecially if you're there to sample the culinary delights on offer. In general, I recommend staying at this property. If you can, book a family room.
Stayed 3 nights in Feb 2022

4/5 Good

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Practical week positioned
Large hotel, friendly and service minded staff. Good location for a night in Wilderness but no charm. Good central location.
Stayed 1 night in Mar 2022

2/5 Poor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water for shower but great hotel
What and excellent location and hotel is very big with lots of room and passages with sufficient rest/pause areas within the hotel, asked to sort out the shower water , they said they repaired it however a bottle of water is faster , was a bit of a let down (pity)
Stayed 2 nights in Mar 2022

3/5 Okay

Traveled with group
Stayed 3 nights in Feb 2022

4/5 Good

Stayed 1 night in Mar 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Wilderness Hotel
Room comfort and clean Great breakfast with a big variety to select from Hotel well located and close to beach
Stayed 5 nights in Feb 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The rooms were comfortable. The breakfast was phenomenal, amazing choices. Front Staff Olivia was friendly and so welcoming.
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022