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Expedia Verified Reviews
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3.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe King Rooms
Room with view
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Classic Twin Room (Classic Twin 13)
269 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic King Rooms
301 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room (King)
301 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Twin Room
301 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Honeymoon Suite
861 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Classic Family Double
323 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 outdoor pools and full-service spa

Popular property highlights

Free self parking
Free WiFi
Restaurant
Laundry facilities
Babysitting or childcare (surcharge)

Location

This family-friendly Wilderness hotel is located in the historical district, within a 5-minute walk of Wilderness National Park and Garden Route National Park. Wilderness Lagoon and Dolphin's Point are also within 1 mi (2 km).

Hotel Features

This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 155 rooms offer comforts like Select Comfort beds and premium bedding, plus free WiFi and flat-screen TVs with satellite channels. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The Wilderness Hotel features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

The Wilderness Hotel has designated areas for smoking.

  • Barbecue grill(s)
  • Picnic area
  • Express check-in
  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Number of bars/lounges - 3
  • Fitness facilities
  • Free airport transportation
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Billiards or pool table
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Express check-out
  • Tours/ticket assistance
  • Restaurant
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Dry cleaning/laundry service
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Breakfast available (surcharge)
  • Concierge services
  • Designated smoking areas
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Total number of rooms - 155
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Tennis on site
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Dutch
  • French
  • Xhosa
  • Zulu
  • Afrikaans

Parking

Free self parking , Free parking nearby

Room Amenities

The Wilderness Hotel offers 155 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 52-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Wilderness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Refrigerators, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium TV channels
  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Refrigerator (on request)
  • Daily housekeeping
  • In-room childcare (surcharge)
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Desk
  • Sleep Number by Select Comfort mattress
  • Free weekday newspaper
  • Free toiletries
  • Hair dryer
  • In-room massage available
  • Premium bedding
  • In-room safe
  • Room service (limited hours)
  • Satellite TV service
  • Flat-panel TV

Where to Eat

Buffet breakfasts are available for a surcharge.

The Wilderness Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with outdoor tennis courts and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Racquetball/squash on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 10
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

No rollaway/extra beds available

Only service animals are allowed

No elevators

Cash or credit card deposit required

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 95 and ZAR 130 for adults, ZAR 60 and ZAR 130 for children (approximately)
  • Facilities fee: ZAR 30 per person, per day and includes use of:

  • - Fitness facilities
    - Sauna
    - Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Wilderness
  • Protea Wilderness Hotel
  • Wilderness Hotel Wilderness
  • Protea Hotel Wilderness

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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