Williamsburg Premium Outlets Tours

Overall the property seemed well kept visually. Our room was clean and exactly as pictured. The reason I'm not leaving a 5-star review has to do with the fact that there were lots of maintenance issues during our stay. Upon arrival, the computers were down making for a much slower check in. The staff was doing their best to accommodate despite the issue. The second day we were there the elevator was out of service, and was still out of service upon our departure the following day. The last day we were there the ice machine was out of service also. If it was just one issue or another, I would have said - things happen but it seemed like a lot of issues that weren't immediately addressed for being the middle of summer and their busy season.

Great location. Comfortable room.

This property was a unique combination of old and new. The location in "old" Williamsburg helped us to feel like we were back in time. The property itself had great bones and was as clean as daily housekeeping could keep it. The rooms are tired however, needing carpets cleaned, furniture changed and repaired and fresh paint on the inside. Loved the vintage feel, just fine to freshen it up. The AC was great, deck and views were beautiful and the beds comfortable. Easy access because we were on the main floor and the check in process at the Williamsburg Inn was refined and made me feel very welcome!