Wingecarribee Shire Council Vacations & Trips from $1,421

Excellent service from driving up to reception until leaving.

Good part: Rooms, Gym, Club breakfast. Very dissapointed: In the restaurant I was not allowed to order a steak for 1 person. The only steak on the menu was for 2 persons. I asked the staff how many grams this was, he didn't know. I asked please make a strak for 1 person like on the roomservice menu. He was not allowed to do that?! How difficult could it be? So I said fine, if I cannot order the 2p steak and the 1p steak you cannot make, I will eat in my room. When I left with my glass of wine and water (which I paid), i was not allowed to leave with my glass, because this would be dangerous for other guests? Note this was my first glass of wine, I had 2 zips, I was not drunk. Ultimately I had to ask for a plastic cup to leave the restaurant. What a mess, service is just to make a steak for a lady who travels alone. Your team could have handled this so easily. This would be the 5 star service i would expect. So ladies, if you travel alone, eat your steak somewhere else.

Room was large with a lounge area and bedroom. Shame the lift wasn’t working so 20 floors were using one small lift.