世外桃源海滩

Island Seas Resort has some positives, but unfortunately the negatives outweighed them for us. The best part is the location. It’s directly on a beautiful beach, and the grounds are very nice and well maintained. We also had a great massage. The wellness area is pretty bare-bones, but the masseuse was excellent. The food at SeaGrape Restaurant was also very good. Unfortunately, the rooms are extremely dated and desperately need renovation. Our room smelled moldy/mildewy, we had repeated issues with the room key, and we found a large palmetto bug/roach inside. We live in Florida and know these bugs exist, but I’ve never stayed in a hotel where I actually found one in my room. Our smoke detector also had a low battery and chirped repeatedly all night. When we called for help, we were told no one could address it until the next day, leaving us to deal with it ourselves. Service was extremely slow, and several areas, including the bar, were unattended. We understand it was the slow season, but paying guests should still receive the amenities and services advertised. The Wi-Fi is also terrible, so bring a hotspot if you need reliable internet. This resort has a beautiful location and a lot of potential, but it feels like a property that may have been great 20 years ago and hasn’t kept up. I would rather pay more to stay elsewhere and would not return.