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"Great customer service from entire personal "

"It was good, is a travelers hotel. Not so much to expect."

"The staff was great and room were excellent with pools etc family oriented although I only used the restaurant."

"Nice hotel "

"Awesome service all around!"

"The staff is always great"

"Very nice hotel"

"World class property and service. Newly renovated. The lounge/club level is a must for the breakfast and happy hour, it is worth the money. There was a miscommunication about being transported from the airport, but the receptionist apologized and sent a complimentary fruit plate to our room, I was satisfied. The pool area was comfortable to hang out at with the pool being a perfect temperature. Rooms were clean and modern. The best part of the hotel is the staff. You were always greeted with a smile and a good morning/evening. They went above and beyond for any request. We had a massage, expensive but the therapist was highly skilled and worked out our travelers knots. I would recommend having some small bills, US or local currency, for tips. The staff does not expect tips but definitely deserve them. You can make their day with $2. I don’t think could be a better stay in the city."

"The staff is very friendly and helpful. Bryant Osorio went out of his way to help us, Bictor Franklyn and the manager whose name Cannot remember made our stay a pleasant experience. Those are a few names to mention but overall all around the hotel the beach everyone was very friendly. The food excellent. The rooms very comfortable. Definitely will be coming back. "