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Crowne Plaza Zürich

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Zürich

Crowne Plaza Zürich

4 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationLetzigrund Stadium5 min walk
  • Popular LocationFreitag Flagship Store3 min drive
  • Popular LocationTechnopark Business Center3 min drive
  • AirportZurich (ZRH)18 min drive

Choose dates to view prices

About this area

Zürich

Located in Zürich, Crowne Plaza Zürich is in the business district and near a metro station. Swiss National Museum and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Fraumuenster and Uetliberg Lookout Tower. Check out an event or a game at Letzigrund Stadium, and consider making time for Zoo Zurich, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Letzigrund Tram Stop is just steps away and Albisriederplatz Tram Stop is 5 minutes by foot.
Popular Location

What's nearby

  • Letzigrund Stadium - 5 min walk
  • Freitag Flagship Store - 3 min drive
  • Technopark Business Center - 3 min drive
  • SIX Swiss Exchange - 4 min drive
  • Museum of Design - 6 min drive

Getting around

  • Letzigrund Tram Stop - 2 min walk
  • Zurich Altstetten Station - 3 min drive
  • Zurich Airport (ZRH) - 18 min drive

Restaurants

  • Hotel Restaurant — 1 min walk
  • Bar — 1 min walk
  • Pizzeria Libero — 3 min walk
  • Hardhof — 5 min walk
  • Yat Singapore — 7 min walk

About this property

Crowne Plaza Zürich

4-star Zürich hotel in Zürich Center, walk to Letzigrund Stadium
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. All 365 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Crowne Plaza Zürich offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (CHF 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CHF 29 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby indoor pool
  • Aerobics classes
  • Fitness center
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Sauna
  • Full-service spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Zürich
Crowne Plaza Zürich Hotel Zürich
Crowne Plaza Zürich an IHG Hotel

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 361 out of 993 reviews
5 - Excellent 36%
Rating 4 - Good. 443 out of 993 reviews
4 - Good 45%
Rating 3 - Okay. 125 out of 993 reviews
3 - Okay 13%
Rating 2 - Poor. 45 out of 993 reviews
2 - Poor 5%
Rating 1 - Terrible. 19 out of 993 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Sep 2020

3/5 Okay

Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Crowne Plaza, Zurich
My stay was amazing and I was particularly impressed by the professionalism and care by one of your staff called Tamer. I have no complaints at all.
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
like the location, personnel friendly. No amenities at all e.g., no help with public transportation. understaffed. bar drinks overpriced. Gin/tonic Fr.18.- room rug shabby, worn out with holes (DELUXE room), hallway rugg *rd fllor wrinkled ,shabby. toilet flush kept running. Hotel needs renovation .
Stayed 3 nights in Jul 2020

4/5 Good

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Very pleasant, easy commuter location
The hotel was very quiet when I stayed there due to lockdown just easing. It was comfortable and quiet as I stayed in one of the back rooms. However, the toilet kept bringing out gunk, though the house cleaner did her best, she could not apologise enough, it was there throughout my stay. She also stated that it was much and was a consequence of the hotel being closed for a long time. I think the hotel should have dealt with these possibilities before allowing guests in. This is my only complaint. The staff was very pleasant, I ate in the hotel and the staff there were nice. There was no room service due to social distancing. I will stay there again.
Stayed 4 nights in Jul 2020