Crowne Plaza Zürich, an IHG Hotel

Photo gallery for Crowne Plaza Zürich, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Zürich, an IHG Hotel

Crowne Plaza Zürich, an IHG Hotel

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
420 Badenerstrasse, Zürich, ZH, 8040

Explore the area

  • Popular LocationLetzigrund Stadium5 min walk
  • Popular LocationTechnopark Business Center3 min drive
  • Popular LocationFreitag Flagship Store4 min drive
  • AirportZurich (ZRH)20 min drive

Choose dates to view prices

About this area

Zürich

Crowne Plaza Zürich, an IHG Hotel is located in Zürich Center, a neighborhood in Zürich, and is near a metro station. Swiss National Museum and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Fraumuenster and Uetliberg Lookout Tower. Check out an event or a game at Letzigrund Stadium, and consider making time for Zoo Zurich, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Letzigrund Tram Stop is 3 minutes by foot and Albisriederplatz Tram Stop is 5 minutes.

What's nearby

  • Letzigrund Stadium - 5 min walk
  • Technopark Business Center - 3 min drive
  • Freitag Flagship Store - 4 min drive
  • SIX Swiss Exchange - 4 min drive
  • Museum of Design - 6 min drive

Getting around

  • Zurich Altstetten Station - 3 min drive
  • Letzigrund Tram Stop - 3 min walk
  • Zurich Airport (ZRH) - 21 min drive

Restaurants

  • Pizzeria Libero - 3 min walk
  • New Point Flora - 4 min walk
  • Bauer - 4 min walk
  • Hardhof - 5 min walk
  • Pizzeria da Cono - 6 min walk

About this property

Crowne Plaza Zürich, an IHG Hotel

Eco-friendly Zürich hotel in Zürich Center, near Letzigrund Stadium
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Zürich, an IHG Hotel offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (CHF 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: CHF 29 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hotel Restaurant
  • Bar
  • Restaurant West

Things to do

  • Access to nearby indoor pool
  • Aerobics classes
  • Fitness center
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to January 31:
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 29 per person (approximately)
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 376 out of 972 reviews
5 - Excellent 39%
Rating 4 - Good. 406 out of 972 reviews
4 - Good 42%
Rating 3 - Okay. 122 out of 972 reviews
3 - Okay 13%
Rating 2 - Poor. 46 out of 972 reviews
2 - Poor 5%
Rating 1 - Terrible. 22 out of 972 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Traveled with family
Disliked: Staff & service, property conditions & facilities
Finding parking was big pain, we booked Junior suite and found the rooms to be little dinky , floor was not even and shower had problems with sudden burst of super hot water. Lack of employees reflect in poor room service and during our stay the restaurant was closed because the only chef in restaurant had personal day off. Definitely not the crowne plaza standard !!
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was comfortable, gym and pool were nice. The queen bed was really two twin beds… Good amenities overall but the staff was unfriendly from the beginning. After checking out, we left our bags and went out for the day. We returned and tried to quickly munch on something in the lobby before collecting our bags and catching the train. The hotel manager, Lazar, was so rude about telling us not to eat in the lobby but we complied with his instructions and went to finish eating on the terrace. When we returned to collect our bags, he continued be aggressive in addressing us and said that our food caused the lobby to smell (it’s a big lobby- I had fruits and my partner had a chicken leg…) and said he warned us three times, which was untrue and can easily be investigated, so it’s unclear as to why he would lie about this. All in all, would not stay there again. Quite disappointed by the poor attitude that this manager has towards guests and concerned about the example he is setting for his other staff. Regardless of amenities, customer service is a major criterion for decision making…
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property for our honeymoon and hoped it would be a fantastic experience. It was far from it. The original booking included a free breakfast in the expedia offer. After attempts to resolve the fact hotel refused to honor the offer with the hotel and expedia we gave up trying. The “suite” included next to nothing in the way of kitchen resources. The only item a non-functioning refrigerator. The carpeting in hallways were very bubbled/worn out. The area surrounding the hotel was not welcoming. The hotel was by far one of the worst we have ever visited. The pictures and marketing may sell it, but you will likely be buying disappointment.
Stayed 5 nights in May 2022

1/5 Terrible

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reason to go to a hotel is to stay and sleep. The beds are so bad it is an insult to ask anyone to sleep on such bed mattress
Stayed 1 night in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. The shower is always flooding the bathroom floor because the partition between the shower & room is not sufficient to prevent water to spill onto the floor. This is dangerous because it makes the floor slippery.
Stayed 1 night in May 2022