“The staffs in restaurant were really bad attitude !!! They just ignored us when we were looking for help and always showing poker face . It looked like they were boss and we were working for them !!!”
“The room had an unpleasant smell, and the bed still had football album stickers left by the previous guest. The bedsheets were old and ripped.
The shower has no door, so water floods the bathroom floor — a slip hazard. Hotel amenities overall felt poorly maintained.
When I raised the shower issue with reception, staff were dismissive, simply asking, "What's the problem about that?" — showing no concern for guest safety.
I'm very disappointed 😞”