“Was there for two days with my family. Had room service never answers the phone, front desk extension never answers. Had to ask for an iron 5 times , room never had an iron in the room. No hot water in the showers. Air conditioner in the room works when it wants to.”
“we travel from Bogota sonesta to Barranquilla sonesta, when we arrive, the lobby is good, room is good, but we can smell something like mildew, but not so strong. The location is at the north part of the city, 15 minutes walking to the mall, there is a asia bar at the lobby but only open after 4pm, they have good sushi. there is also an Italian restaurant in the same building of the hotel, right in front of Subway, food there is really nice too. If you want to try Chinese food in Brranquilla,……
“I liked everything about this hotel. The staff was nice, the people were nice, the food was very good. The room was nice and cleaned daily. Everything was good at this establishment, looking forward to my next stay there as well. ( Mr Jackson😊)”
“The check-in process was horrible. I should be able to just bring my passport and check in. I had to sit there for an hour trying to log into your system to upload my passport electronically. This was an awful experience for all four travelers. For this reason, I probably will not stay there again.”