Anti-Atlas Tours

We are three women in our 20s who stayed here for four nights. The staff was very very welcoming and respectful. They even served tea and pastries when we checked in and gave us an itinerary for Marrakesh. Although we had a lot of problems from check in to check out. We has problems with our shuttle to the hotel. The driver wasn‘t there and all of a sudden there were two drivers there at the airport. When we tried communicating with the hotel about it over the phone. They just hung up on us. Then when we checked in our room wasn‘t clean. For example the floor was very dirty and sticky. The drain in the shower was broken and we had hairs and stains on the bed sheets. We complained and the staff immediately apologised and said that we can change the room. The new room was fine although the toilet was shaking and felt like it would just fall over if you stand up too fast… And the lights and water weren‘t working for two hours one evening. The breakfast was just not what we imagined. It seemed unhygienic. There was a sick cat throwing up next to our table but the staff didn’t do anything about it. We never came for breakfast again after that morning. At Check Out therer were some mistakes with the bill and they almost overcharged us. So check your bill! Overall we felt safe because the reception is there 24/7 and they were very nice. MAYBE you can’t come to Marrakesh with european hygienic standards and expect the same as in spain and I don‘t mean it in a negative way

This is going to sound like a rant but it's definitely not however! Here goes! The communal areas of the hotel were fabulous and all of it was scrumptiously clean, the staff couldn't do enough for you. However our room was very disappointing. This time we had a family room with two bedrooms a kitchen area. And living room. Bedrooms were ok, living area , bathroom and hall/ entrance were all ok but. Sink in the bathroom was falling off it's pedestal, toilet seat was very loose and couldn't be tightened (I tried) safe in the bedroom had full instructions but wouldn't work. I later discovered you had to have it activated at reception, but noby told us that, the wardrobe doors wouldnt close so we had to pop something in front to hold them shut, the kitchen area had cupboards but no cooking items or crockery, it had drawers but no cutlery, it had an oven that didn't work, it was gas and wasn't connected! It had a tall fridge freezer that lite up but didn't work and had a very small fridge as well that did work! All that was very odd I thought, a virtually empty room. If you don't want them used or they are broken get rid! The drinks in the hotel were the same as English prices really which in comparison made them expensive but outside the hotel they were much cheaper. I didn't but my family visited the same hotel last year and said the rooms were wonderful! Overall it wouldn't stop me visiting again but I wouldn't stay. As long (we only stayed a week) the room was very dated..

We had a wonderful 3-night stay at this charming boutique hotel in Essaouira. The staff were exceptional—warm, attentive, and always ready to help, making us feel truly welcome throughout our stay. The location is perfect, just a short stroll from the beach, and the hotel itself is a peaceful haven. The pool and gardens are beautifully maintained, creating a calm and relaxing atmosphere—ideal for unwinding. Breakfast was delicious each morning, with a great selection to start the day. Overall, it’s a quiet, relaxing place that I’d happily return to and highly recommend, especially for a peaceful getaway with family.