nice apartment, with good view of the room and very nice facilities
Pui Yan
2019 年 5 月入住 1 晚
4/10 很差
Sundeep
与家人出行
2024 年 5 月 10 日
不满意:员工和服务,清洁度
The front desk staff were rude. I had called in the day before to ask if we could drop our bags off early and if in our 2 rooms the sofa beds could be made up. Instantly when we arrived the Front Desk stafd began to wave his hands- we are full and busy and cant check in. I replied: sir we are here to drop our bags off and i had confirmed it was ok. He then agreed.
Only one sofa bed was made up. I called down and asked for bedding for the 2nd room. Was told no. We had one duvet that was heavily stained..I asked for a new duvet. Duvet never came.
There was no vegetarian breakfast options either. No fruit available. Basically yogurt, bread and eggs.
Overall the location is great and close to the train station and the rooftop patio was beautiful. The smoke coming into the front desk was unpleasant. Maybe the patio should be non smoking so it can be enjoyed by everyone.