8.6/10 Excellent! (1,008 reviews)
If they had 10 stars I would give it. The property is gorgeous, well maintained, rooms kept up & super clean, most comfortable beds ever. Location is quiet, near dental clinics if needed, hotel zone, markets. The pool is spectacular, no screaming kids, people from all over the world. I am an older senior who traveled alone and was worried but I felt so safe here. The room was very secure, there is a safe in the room for your passport/cash and the Owner lives on the premises, 24 hour office.
Then there is the staff; I’ve never seen such kindness. We aren’t talking just professional formality but being treated as family. From the front desk (Maria and Adrian) to the manager (Lupita) to the housekeeping and wait staff. These people are the kindest, most patient & want to do everything they can to make your stay perfect. And the Owner, George, is such an incredible kind soul, I looked forward to seeing him every day, the most interesting man too. He went out of his way to make sure I got coffee every am, to even getting peanut butter left in my room as I mentioned I liked that for breakfast because of dental issues in conversation never expecting anything from it. Just a couple of many wonderful things about the owner.
I will always come back here and I was never so sad to leave, I cried because not only did I leave a beautiful place but I felt like I was leaving a new family who adopted me. I’ve stayed at gorgeous hotels around the U.S and Paris but this was up there in my top 2
Reviewed on Oct 6, 2025