“Breakfast was excellent and evening meals were good value for money.
The staff were friendly, kind and very helpful.
The hotel's location was perfect with adjacent parking for our classic car. It was right on the market square and the bus stop with a regular bus service was just outside.
The room was good and clean. We had a small issue with a partly blocked shower drain and it was dealt with straight away.
The weather was very hot and the room was rather warm and difficult to cool.
On the……
“Great accommodation in a really nice location with plenty of eateries to pick from.
The room was clean and really well equipped. Really easy access and staff are very helpful/friendly”
“A nice apartment with everything I needed. Dishwasher and washing machine, large TV and attentive host. Very nice bathroom and comfy bed. Very good stay :)”
“I received a warm welcome at reception and was able to store my bag until it was time to check-in, later in the day. My room had a sea view and was clean, tidy and contained everything I required during my visit. I'd happily stay here again on any future visits to the Isle of Man.”
“The management of this hotel seem to be under the impression that adding "boutique" to the name is sufficient to give it a veneer of quality. Unfortunately the name is where that veneer abruptly & catastrophically ends. I’ll start with the 1 positive - the staff were all fine – no issues there. The hotel itself is dilapidated and old - water dripping from the ceiling in the bar, signs hanging off walls, carpet that ends 2" short of the wall, but the real joy begins when you go upstairs. The……
“Generally a good hotel and the staff were friendly. Breakfast was very good.
Our family room looked very tired. In particular, the carpet, net curtains and bathroom sink need to be replaced and modernised.”
“Lovely hotel on the sea front. The staff were welcoming, friendly and helpful. Shops, restaurants, steam railway all within walking distance. The breakfast was excellent. The complimentary soft drinks and snacks were a nice touch. Room was adequate for a 1 night stay, lovely bathroom & comfortable bed. Would return again and recommend to others”
“The room is clean and tidy. The breakfast is good with different options. The hotel is a little bit far from the ferry pier, it takes about 25 mins to walk there. If you have luggage, you'd better call a taxi, the taxi fare is reasonable anyway. ”
“The staff are as always are lovely and the food wonderful - quality, variety and quantity.
Maybe signs making reference to noise levels in the room corridoors could prompt some guests to be aware of others.
The bar is lovely, decor and clean and impeccable service but an idea could be to put sport on just one of the tv screens and maybe Sky news on the other with subtitles.”