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Novotel Basel City

4.0 star property
Travelers find tranquility in Sankt Alban, where scenic bike routes wind through the neighborhood and a peaceful garden invites moments of relaxation

Choose dates to view prices

Novotel Basel City in Sankt Alban blends eco-friendly amenities with modern comfort. Enjoy the garden terrace, visit Basel Zoo, or browse the hotel library. Convenient bike rentals and an electric car charging station make exploring the area's natural beauty easy.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room, 2 Twin Beds (Next)

Twin Room, 2 Twin Beds (Next) | Free minibar items, in-room safe, desk, laptop workspace

Twin Room, 2 Twin Beds (Next)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Free minibar items, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
Grosspeterstrasse 12, Basel, BS, 4052

What's nearby

  • Basel University - 2 min walk - 0.1 miles
  • Basel Art Museum - 15 min walk - 0.8 miles
  • Basel Zoo - 17 min walk - 0.9 miles
  • St. Jakobshalle - 20 min walk - 1.1 miles
  • St. Jakob-Park - 20 min walk - 1.1 miles

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • EuroAirport Airport (BSL) - 18 min drive

Restaurants

  • ‪Da Graziella - ‬9 min walk
  • ‪Thai Square - ‬9 min walk
  • ‪Alte Post - ‬9 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Peng Dumplings - ‬9 min walk

About this property

Novotel Basel City

Upscale hotel located in Sankt Alban
At Novotel Basel City, you can look forward to a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and a 24-hour front desk
  • A banquet hall, smoke-free premises, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 145 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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  • Free WiFi
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Dec 29 - Dec 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 26 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much does it cost to stay at Novotel Basel City?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Novotel Basel City on Jan 16, 2026 start from $157.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this hotel is within a 10-minute walk of Basel University and BIS Tower. Offene Kirche Elisabethen and Basel Paper Mill are also within 1 mi (2 km). Bhfeingang Gundeldingen Tram Stop is 15 minutes by foot and Marktplatz Tram Stop is 24 minutes.

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Reviews

Novotel Basel City Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 417 out of 719 reviews
Rating 8 - Good. 234 out of 719 reviews
Rating 6 - Okay. 50 out of 719 reviews
Rating 4 - Poor. 11 out of 719 reviews
Rating 2 - Terrible. 7 out of 719 reviews

Reviews

10/10 Excellent

Carlos

Great location,
Stayed 1 night in Dec 2025

10/10 Excellent

keith

Liked: Cleanliness, amenities, property conditions & facilities
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
Stayed 4 nights in May 2025

8/10 Good

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable as expected for a 4 star Novotel. Great service also.
Stayed 1 night in Jun 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff in the reception. The room was clean and well maintained, but the bed was to soft for us. Breakfast was great. Location was ok, a short walk or tram ride from the train station, and a short tram ride to the city center.
Stayed 1 night in Jul 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient for the city and airport
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Ian

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Clean and very accessible to public transportation
Stayed 1 night in Jun 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Europe. After this we would like aim for this Novotel Chain. They facility and Breakfast were good and well balanced. A reasonable bar in the lobby as well. They offered free Tram tickets to down town as they said not very vehicle friendly. We had to leave following day so did not try them.
Stayed 1 night in Aug 2025

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024

10/10 Excellent

Fiona Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to visit Basel
Stayed 3 nights in Dec 2023

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and near public transit
Stayed 3 nights in Jul 2024

10/10 Excellent

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a fridge in the room.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception were extremely helpful!
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB HOTEL

Ideal location, all the staff were friendly, good selection of breakfast. tram stop for the centre is across the road and the train station is 10 min. 4francs a day tax is payable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice hotel, with amazing staff - both in the reception and restaurant. They gave us Basel Cards that (among a lot of discounts) made public transport free, which we used to take the tram downtown. We were two adults and two kids and had a family room (two double beds), which worked perfectly for one night. The breakfast was amazing, with the “main character” being a self serve pancake machine.. the kids won’t stop talking about it! If you come by car - as we did - I recommend you contact the hotel first to get directions to the garage, as it was a bit difficult to locate.
Stayed 1 night in Jul 2025

10/10 Excellent

Hsiao-Yi

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spatial. Staff friendly and efficient. Great breakfast. The only complaint is when the bathroom light is turned on it lights up the whole room through the glass partition between the bedroom and bathroom, so when one goes to the toilet at night the other person sharing the room may wake up also if s/he is sensitive to light.
Stayed 5 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel within walking distance of train station.Conveniently located to tram line for quick and easy transport to the old town. Good choices at breakfast too. Would recommend.
Stayed 1 night in Jul 2023

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in. Room very quiet despite being next to lift. We booked a family room, room was small for a family of four, we were just staying one night before our flight so it was fine but would have been a struggle if staying longer.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly overpriced but good hotel and great staff

Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

AMARJEET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the train station, which was convenient but The parts of the city that you would want to spend time in were about a15 minute walk away. There is excellent public transportation very conveniently located but we did not use it.
Stayed 3 nights in Dec 2024

8/10 Good

Sherin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally Very Good In All Areas

Everything was generally very good, and the service was excellent! The one slightly negative point for me was the lack of choices of the restaurant menu.
Stayed 4 nights in Jan 2024

8/10 Good

Carlo Irving

Liked: Cleanliness, staff & service, property conditions & facilities

Close to tram

This hotel was practically located with easy access to trams in every direction. Beds were too soft and pillows like a rock. Breakfast way too expensive for what was offered.
Stayed 3 nights in Jun 2024

8/10 Good

Adeel

The bedsheets were not changed, room was not cleaned, informed twice and then they took action. Otherwise, food location.
Stayed 7 nights in Aug 2024