Chambak Waterfall Tours

This hotel was simple and easy! Lovely staff who were attentive and the room was clean. Would stay here again

We stayed here at the end of our tour of Cambodia. We stayed at five star properties the whole trip and were frankly underwhelmed by Raffles in comparison. Essentially, it was the low season and they were short staffed. Concierge was often unattended, not enough staff around the pool that was often occupied with max guests. For the price we paid (for a shockingly small room that they advertised as a suite) we felt that the attentiveness to us as guest staying for four nights was lacking. In a more positive note, staying at Raffles is like stepping back in time and the actual building and the grounds and decor is lovely to spend time around. It’s just a bit soulless when it comes to the service.

Really enjoyed my stay here. Booked a double deluxe and the room was spacious with one double and also a single bed. Friendly welcome from Sam at the front desk. Also got a really relaxing Khmer massage from Cherooi at the Spa. Also allowed to chill at the pool after check out while waiting for my evening flight. That's cool!