搜索查普曼兰奇的联排别墅

“I loved the property. We have stayed many times. We are also members. This time we had rude employee named Stephanie and she had a bad attitude and made us wait 20 minutes in the lobby, until I called the hotel and told her we were in the front. She charged us $46 with text for two because she said it was early check in. It was 15 minutes before 3pm. She also denied us a first floor and have us two rooms in the 2nd floor all the way in the back. My group is over 62 years old and we had……

“ The safe can't be opened; I notified the front desk on Monday! No one has come to fix it yet.”

“The hotel did not match the photos online. We were expecting and booked a beautiful hotel with a balcony and beach access. We arrived to a room that was disgusting. The AC unit was falling out of the wall. The shower was rusted and cracked. I have a baby and did not feel comfortable putting them down in the room. Not to mention we booked a room with a balcony and this one did not have one so they didn't even follow directions. Staff tried to appease me by offering me another room but it was in……

“VERY NICE STAY, WILL DEFINITELY STAY AGAIN.”