Clarksville Castle Hotels

"Front desk was a little up and down. No water for sale or detergent. "

"Room was large, clean, comfortable bed, nice bathroom and great view of the harbor. Busy street between hotel and harbor...lots of traffic noise to about 11 PM. Short walk to Aquarium and other harbor activities. "

"I was there during a large conference (I was not part of the conference) and the hotel was totally understaffed. They had one or two people at the front desk. The bar/restaurant ran out of food and tap beer, and they only had one bartender on duty. He was very good but had too many customers. Also, they put me in a room that looked out on the conference floor so it was loud and there was food tables set outside on the 6th floor. Stay away from the 6th floor. They did move me because I needed to be able to rest and open the curtains without everyone at the conference seeing me. It was an odd setup on that floor. Once moved the room was nice and comfortable. The area wasn't the best. As I entered the hotel a woman was getting arrested at the hotel. In the evening there was police activity outside the hotel. It looked like youth fighting. Overall it is a nice hotel but it is huge and if you have problems walking a long distance with bags you may want to stay somewhere else. There is one elevator shaft, and you end up doing a lot of walking to get to your room if on the other side of the hotel. "

"The location is not bad but not great, yes, there is a metro station but if you have little kids, you will be roughly an hour away from the National Mall, we were glad we drove. Parking was very confusing, it is shared with Trader Joe’s and other pavilion businesses - would have been helpful to have a sign notifying guests that they may park anywhere. Getting into the lobby from the parking was confusing, too. It didn’t feel very safe because there are all sorts of random people all over the place. Front desk people were nice but nobody tried to go out of their way to impress anyone. They offer complimentary happy hour and breakfast and have to hand out these manually cut out vouchers which looked kiddish. Happy hour is a nice touch but that whole bar area could be modernized. Breakfast is plentiful, all the staff working it is top notch. The room itself was alright: the bedroom was unreasonably huge while the bathroom, hallway and living room were tiny. We were three female adults with two little kids and it felt like we were on top of each other in the common areas. The fridge didn’t shut so the condensation was maddening. There were two cups to usefor coffee or tea, would be nice if there were plastic cups for like five for water or whatever. It would be nice to have more hooks in the bathroom, more hangers for the closet and coat area. Would be nice to have a rug in the bedroom. There were stains on the curtains, couch, sheets. There was an old gum under the night table."

"The hotel itself was okay. After calling 5x's with no answer house keeping did finally respond to my request for an extra blanket and a set of towels. 2 hours later they did bring it to the room. I went to take a shower that evening the water was cold. I called guest services and maintenance showed up made an adjustment where it was now lukewarm. I was just like whatever, its better than it was. BTW the maintenance guy was excellent. Then we had to stare at a pile of soiled linen stacked up right across from our room for the two days we were there. I only saw housekeeping 1 time in the hotel, and that was when they answered my request. The staff was friendly overall. The expeience, I would definitely not stay here again because of it."

"Clean room staff was accommodating and professional "

"We had a wonderful stay at this hotel. From the moment we arrived, the staff made us feel genuinely welcome and well taken care of. Everyone was incredibly kind, attentive, and always willing to help with a smile. The level of service truly stood out—whether it was at the front desk, housekeeping, or any other team member, they consistently went above and beyond to make our stay comfortable and enjoyable. It’s clear that the staff takes great pride in what they do, and it makes all the difference. We would definitely come back and highly recommend this hotel to anyone looking for a place with outstanding service."

"Nice hotel would stay again "

"Na"