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Comfort Suites Columbia Gateway

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Exterior
Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Desk, laptop workspace, blackout drapes, soundproofing
Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Desk, laptop workspace, blackout drapes, soundproofing
Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing

Overview of Comfort Suites Columbia Gateway

Comfort Suites Columbia Gateway

2.5 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
Map
7146 Old Waterloo Road, Elkridge, MD, 21075

Explore the area

  • Popular LocationEarth Treks Climbing Center7 min drive
  • Popular LocationHyper Kidz8 min drive
  • Popular LocationTimbers at Troy Golf Course10 min drive
  • AirportBaltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)18 min drive

Room options

About this area

Elkridge

Comfort Suites Columbia Gateway is located in Waterloo, a neighborhood in Elkridge, and is near the airport and near a metro station. National Cryptologic Museum and B&O Railroad Station Museum are cultural highlights, and some of the area's landmarks include William P. Didusch Urological Museum and Montpelier Mansion. Looking to enjoy an event or a game while in town? See what's happening at Laurel Park or Gardens Ice House. Spend some time exploring the area's activities, including outlet shopping and winery tours.

What's nearby

  • Earth Treks Climbing Center - 7 min drive
  • Hyper Kidz - 8 min drive
  • Timbers at Troy Golf Course - 10 min drive
  • Arundel Mills Mall - 14 min drive
  • Maryland Live Casino - 14 min drive

Getting around

  • Jessup Station - 5 min drive
  • BWI Business District Station - 18 min drive
  • Baltimore Washington Intl. Airport (BWI) - 18 min drive

Restaurants

  • R&R Taqueria - 12 min walk
  • Stained Glass Pub - 5 min drive
  • Bob Evans - 5 min drive
  • Royal Taj - 5 min drive
  • Flavors of India - 6 min drive

About this property

Comfort Suites Columbia Gateway

Hotel located in Waterloo
You can look forward to free full breakfast, laundry facilities, and a fireplace in the lobby at Comfort Suites Columbia Gateway. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Swimming pool
  • Free self parking and extended parking
  • RV/bus/truck parking, express check-out, and a computer station
  • A 24-hour front desk, free newspapers, and a TV in the lobby
  • Guest reviews speak well of the helpful staff and location
Room features
All 83 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 36-inch LED TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily

Things to do

  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • 657 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 36-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Comfort Suites Columbia Gateway
Comfort Suites Columbia Gateway Elkridge
Comfort Suites Columbia Gateway Hotel
Comfort Suites Columbia Gateway Hotel Elkridge
Comfort Suites Gateway
Elkridge Comfort Suites
Columbia Gateway Comfort Suites
Comfort Suites Elkridge
Comfort Suites Columbia Gateway Hotel
Comfort Suites Columbia Gateway Elkridge
Comfort Suites Columbia Gateway Hotel Elkridge

Frequently asked questions

Does Comfort Suites Columbia Gateway have a pool?

Yes, this property has a pool.

How much does it cost to stay at Comfort Suites Columbia Gateway?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Comfort Suites Columbia Gateway on Feb 19, 2023 start from $88.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Columbia Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Columbia Gateway?

Self parking and extended parking are free at this property.

What time is check-in at Comfort Suites Columbia Gateway?

Check-in is from 3:00 PM - 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbia Gateway?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Suites Columbia Gateway located?

Located in Waterloo, this hotel is within 6 mi (10 km) of Earth Treks Climbing Center, Historic Savage Mill, and Blandair Regional Park. Hyper Kidz and Foundations Care Management are also within 6 mi (10 km).

Can I cancel my reservation for free at Comfort Suites Columbia Gateway and receive a full refund?

Yes, Comfort Suites Columbia Gateway offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Suites Columbia Gateway cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very Good

Rating 10 - Excellent. 453 out of 1006 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 357 out of 1006 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 111 out of 1006 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 51 out of 1006 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 34 out of 1006 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

sharon

Liked: Staff & service
Disliked: Property conditions & facilities
The ac/heating unit was really loud. You cannot sleep or watch TV. Towels were dirty.
Stayed 1 night in Jan 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 5 nights in Dec 2022

2/10 Terrible

Naresh, Lexington

Traveled with family
Disliked: Cleanliness, staff & service
There was no room service on any day for our four nights stay. We had to go to front desk every day to get towels. Out of 6-7 key cards we had to ask front desk to program, only one worked reliably. Though entire property is non-smoking, there was smell in hallways and elevators Hair dryer in our room had a bright red glow and would shut off in couple of minutes probably due to over heating. We complained about it to front desk as a safety risk and asked them to replace it. Again, there was no room and/or maintenance service

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable and very friendly staff
Stayed 1 night in Oct 2022

6/10 Okay

Kevin, Harrington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was definitely hard to find. Only one way in to get to it. You had to go through a community of townhouses to get to hotel. Very confusing. Then bedside the hotel was a storage unit place. Ugh.
Stayed 1 night in Oct 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Excellent service. Very clean and comfortable room. Very helpful front desk staff
Stayed 1 night in Oct 2022

4/10 Poor

Trista

Traveled with family
Disliked: Staff & service
Terrible customer service
The room was spacious and clean. Breakfast was OK except they ran out of a few things and the juice machine was broken. My biggest complaint was that the room wasn't ready in time and the front desk staff were pretty terrible. Check in was supposed to be 3pm. We got there about 2:45 hoping to check in a little early. We were told our room wasn't ready yet because the cleaning staff was working on cleaning a block of rooms for a group that was coming later that night. So, seems like poor planning on the part of the cleaning staff. We just sat in the lobby and waited for 45 minutes until our room was ready. The two young workers at the front desk seemed aloof and unconcerned with customer service. It felt a little like a trip to the DMV. Everything they did was super slow, they barely communicated with us and, when they did say something, it was mumbled so quietly we could barely understand. They did eventually offer a 10% discount, but they didn't actually give it to us. They copped an attitude with someone else who was upset to be waiting for a room and even called the police on another woman who asked to talk to a manager. After all that, when we were getting ready for bed at about 8pm, we heard someone at our door trying to get in. Turns out they must have given us one of the rooms in that block for later check in because the woman at our door had key cards with our room number on them. So, those poor people had to deal with a problem too. Sadly, can't recommend this hotel.
Stayed 1 night in Oct 2022

2/10 Terrible

Larisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
The hotel looked nice from outside. The reception was as well but my room smelled of tabako, there was a visible big stain on the sitting room sofa. The sink was clogged but we fixed it. At breakfast someone spilled the milk on the floor and the cupboards. I have young children and could've slipped and hurt themselves. When I mentioned it to the worker present i was told to take a napkin to clean it. The worst part was the cockroaches in my room. I found 3 and I took pictures as proof. I am still traumatized and keep checking my house, afraid that i may brought it home. When mentioned all of the above to the manager she ignored me. I am very disappointed and do not recommend this hotel to anyone.
Stayed 3 nights in Oct 2022

2/10 Terrible

Shawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had cockroaches running across the night stand with the lights on management could not offer me another room
Stayed 2 nights in Oct 2022